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Assistant Manager – Automotive Service & Repair
Join Halfords Autocentre, the UK’s largest automotive service, maintenance and repair business, and take the next step in your management career with fantastic opportunities, benefits, and an uncapped bonus scheme.
About the Role
As an Assistant Manager, you’ll work beside the Centre Manager to deliver productive leadership, drive profitability, and enhance the customer journey across our well-established Halfords Autocentre.
Your responsibilities will include:
- Leading a fast-paced workshop environment, collaborating directly with technicians to maintain high-standard service.
- Supporting the Centre Manager with daily operations, customer service, and sales performance.
- Ensuring operational excellence while balancing profitability, cost efficiency, and service excellence.
Ideally, you’ve gained previous hands-on experience as a mechanic or management expertise in a similar commercial environment. Excellent progression and training opportunities await those who excel in this role.
Key Responsibilities
- Coach and mentor technicians, reinforcing expertise in vehicle diagnostics, maintenance, and repair.
- Lead the customer service experience, ensuring satisfaction and loyalty.
- Enhance workshop efficiency, troubleshooting and optimising vehicle service workflows.
- Assist with health & safety compliance, compliance auditing, and workplace organisation.
- Admin for sales, warranties, and timing policy engagements alongside the Centre Manager.
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Requirements
Applicants should demonstrate:
- Proven ability to deliver high-level customer satisfaction through strong leadership & management skills.
- Hands-on technical knowledge – preferably holding or equivalently demonstrating a Level 2 or Level 3 Light Vehicle Maintenance qualification or equivalent practical experience.
- Management experience, including coaching & training colleagues effectively.
- Compliance skills in maintaining Health & Safety standards.
- Education or work history relevant to IT software and business systems—willing to learn new tools.
- Superior organised time management, multitasking in a fast-paced workshop environment.
- Full, valid driving licence (nationally recognized by the recruitment team).
- Bringing your own tools to maximise efficiency in a well-equipped workshop.
Note: No formal degree required – we value skills and experience above qualifications!
What We Offer
Competitive On-Target Earnings: Up to £43,000 (£37,000 base salary plus uncapped bonus scheme averaging £6,000/year) Work Hours: Standard five-day workweek (Sundays are closed).
Staff Benefit Package
- 5.6 weeks paid annual leave.
- Up to 50% off service and repair bills at our Autocentres and 25% off most Halfords retail products.
- Discounts spanning shopping, insurance, groceries, restaurants, leisure, days out, and more.
- Special Family & Friends Discount Events.
- Option to participate in the Trade Price Bike Scheme or Cycle to Work Scheme.
- Wagestream access – advance up to 30% of salary as flexible payment.
- 24/7 GP access via our dedicated health platform.
- Share Save scheme with 20% discount on employee shares.
- Health Cash Plan for healthcare reimbursement and wellness support.
- Comprehensive pension scheme and life assurance.
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Training & Development
- Halfords Autocentre Management Training Pathway covering hybrid learning.
- Certifications available in ATA Training Qualifications & MOT Testing.
Why Halfords?
We are a revolutionary leader in motoring conduct, increasing expertise in vehicle service, repair, and electric mobility. As the UK’s largest carrier of motor and cycling offerings, we provide satisfied motorists and customers with a knowledge hub revolutionizing the way people move!
Our company thrives through inclusion, combining belonging, creativity, and empathy at all levels. We encourage minority groups, women, disabled colleagues, and veterans to apply and be part of our one Halfords Family. Equal opportunities are guaranteed.
Ready to roll up your sleeves and advance? Apply today! Don’t delay—your journey begins here!
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