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Assistant Manager
We’re looking for leaders at Starbucks
Join us for coffee, stay for the community, connections and opportunities.
Assistant Manager – Join us as a leader at Starbucks
Find your place as a leader and help us build the brand’s future.
As an assistant manager at Starbucks, you will be empowered to deliver outstanding commercial results and customer experiences, taking full ownership for:
- Operational standards
- Partner engagement
- Key performance indicators
Requirements
To be successful in the role, you’ll need:
- Previous experience in leading a team in a dynamic, fast-paced, and customer-focused retail or hospitality environment.
- A passion for Championing our mission and values to create our Starbucks experience for our customers and partners.
- Commercial acumen with the ability to translate metrics into actions.
- Confidence in managing people and operational priorities.
- A growth mindset with an appetite for assistant manager jobs, growing your leadership career.
Why this role?
No two days are ever the same! As an assistant manager, working in one of our dynamic stores alongside your store leadership team, you’ll:
- Lead shifts with a focus on:
- Delivering commercial results and world-class customer experience.
- Ensuring every partner is set up for success.
- Take ownership of KPIs, including:
- Labour efficiency
- Waste reduction
- Sales performance
- Ensure shift deployment meets planned roles and routines, adjusting as needed to optimise customer experience.
- Observe partner performance, coach, and provide feedback.
- Recognise and celebrate partner achievements during and after shifts.
- Act as the duty manager, ensuring accountability for all operational and partner decisions during shifts.
- Consistently meet or exceed brand and operational standards.
- Use financial and operational data to improve shift performance.
- Train and coach partners on:
- Consistent quality
- Efficiency
- Service excellence
- Lead initiatives and product launches at store level.
- Maintain compliance with health & safety, food safety, and security standards.
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Note: Working hours may include early mornings, evenings, weekends, nights, and/or holidays.
Training and Development
All retail store partners begin their careers at Starbucks with an introductory training programme:
- Led by in-store trainers and coaches.
- Designed to immerse you in our culture.
- Learn on the job, supported by your manager.
- Provides access to:
- Coffee knowledge training.
- The Starbucks Global Academy (online learning platform).
Benefits
We’ll offer you a competitive starting salary and the following benefits:
- 28 days holiday a year (including Bank Holidays).
- Free drinks and one item of food when you’re on shift.
- Bean stock options (own part of Starbucks!) for all partners.
- Comprehensive training (including coffee knowledge!).
- Global Academy access.
- Free 24/7 Employee Assistance Programme for you and your family.
- Recognition schemes and monetary awards, including:
- Long service
- "WOWing" customers
- Fellow partners
- Great long-term career opportunities in:
- Store
- Support centers
- 30% partner discounts on:
- Food
- Beverages
- Merchandise
- Free bag of coffee each week.
- Discounts through Perks at Work platform, including:
- Cell phones
- Gym memberships
- Entertainment tickets
- Hotels
- Life assurance.
- Home Sweet Loan (Interest-free loans for up to 12 months; helps pay rental deposits).
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Company Culture
At Starbucks, we’re committed to:
- Welcome newcomers.
- Challenge and inspire teams and individuals.
- Ensure every voice is heard because here, you belong.
Job Process
Our process includes:
- Application
- CV review
- First-stage interview
- Second-stage interview
- Offer and onboarding
Diversity & Inclusion Statement
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to:
- Race
- Religion
- Sex
- Nationality
- Age
- Physical or mental disability
- Sexual orientation
- Marital status
- Gender identity and expression
Referrals
Know someone who would be a perfect fit? Share this opportunity! At Starbucks, there’s always room for one more.
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