The Inn Collection Group
Assistant Manager
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Assistant Manager
As an Assistant Manager you will be key to supporting the General Manager in ensuring that our Inn feels like a home away from home for our guests. Reporting directly to the General Manager, you will play a key role in leading the team, managing daily operations, and creating a welcoming and efficient environment for both staff and guests. In this role, you will work closely with the General Manager to oversee daily duties, lead a team to deliver company standards, and manage the Inn’s day-to-day operations. You’ll need to be hands-on and approachable, leading by example, and fostering a positive and collaborative atmosphere. You will handle everything from managing shift operations in our busy, fast-paced environment to conducting administrative tasks, liaising with Chefs, Management, and Suppliers. This includes stocktake and ordering, handling accounts management, and being available for occasional sleepovers and guest responses.
Requirements
- Strong background in food and hospitality
- Passion for customer service
- Ability to inspire and motivate a team
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Responsibilities
- Support the General Manager in ensuring the Inn feels like a home away from home
- Lead the team and manage daily operations
- Create a welcoming and efficient environment for staff and guests
- Oversee daily duties
- Deliver company standards
- Manage the Inn’s day-to-day operations
- Be hands-on and approachable, leading by example
- Foster a positive and collaborative atmosphere
- Manage shift operations in a busy, fast-paced environment
- Conduct administrative tasks
- Liaise with Chefs, Management, and Suppliers
- Perform stocktake and ordering
- Handle accounts management
- Be available for occasional sleepovers and guest responses
Benefits
- Celebrate your birthday with an extra paid holiday
- Build your future with support from our Lead-Inn development program
- Paid Breaks
- 50% off food at any of our Inns
- £1 stays at any of our Inns during January, February, and March
- 1/3 off room bookings all year round
- £50 on same day bookings
- 15% off bed and breakfast for loved ones
- 24/7 confidential support with our Employee Assistance Programme
- Tronc (tips)
- Contribute to our Give-inn back scheme
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards
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Application Process Watch Terry’s video to learn more about our management roles: https://careers.inncollectiongroup.com/join-inn
About The Inn Collection Group The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy.
Once the police station of this vibrant market town, our historic Georgian building is now a cosy country pub with rooms, nestled in the heart of Northallerton. A welcoming spot for locals and visitors alike, it offers a warm atmosphere where families and dogs are always welcome.
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