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Assistant Manager
Assistant Manager – Hoste Arms, Burnham Market
Location: Hoste Arms, Burnham Market
Salary: Up to £40K, including tronc and tips
We’re searching for an Assistant Manager ready to step into a leadership role and take the next professional leap. At Young’s Pubs, we’re committed to nurturing careers from within – 70% of our General Managers were promoted from internal roles.
This role is ideal for someone with an experienced background in management, capable of leading high-performing teams with exceptional customer service skills. Based at the Hoste Arms, famous for its outstanding food and unique offerings—including sleep-over bedrooms, a function room, and a cinema—you’ll have ample opportunities to make an impact and grow alongside us.
What We Offer
Our commitment to the right candidate includes:
- Career progression: Access our ** Career Pathway** toward General Manager
- Development opportunities: Fully funded apprenticeships, training, and ongoing courses
- Financial perks:
- 20% discount on all Young’s Pubs dining
- 30% discount on overnight stays at our Pubs with Rooms
- Participation in our Share Save Scheme
- Employee benefits:
- Free meals provided on duty
- 28 days’ holiday per year
- Company pension scheme
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What You’ll Do
As our Assistant Manager, you’ll oversee the Hoste Arms’ inclusive team, enhance customer service, and foster improvement within the hospitality industry. Exciting tasks include:
- Consistently delivering exceptional customer experiences
- Managing a high-standard service team while mentoring new staff
- Overseeing six key areas of high-drive success:
- Customer service
- Food excellence
- Guest experience
- Team leadership
- Training and development
- Continuous improvement
- Setting ambitious goals and responsibility for the pub’s reputation
- Maximising revenue through operational excellence and guest retention
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We Look for You To
- Be excited to lead and develop others within the pub industry
- Have superior management skills with confidence, initiative, and drive
- Enthusiastically drive consistency in service and training
- Share a passion for hospitality and pride in ensuring every guest leaves delighted
- Aspire to grow within Young’s business and take advantage of our investment in careers
Desired Skills
✔ Experience managing teams in hospitality or customer-facing roles ✔ Strong problem-solving abilities and resilience ✔ Proactive mindset with clear ambitions and goals ✔ Commitment to ongoing skills development in hospitality ✔ Creative problem-solving and service innovation
We believe a motivated self-starter who takes ownership will thrive at the Hoste Arms. If you’re ambitious and eager to progress, let’s work together.
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