Scotsman Hospitality
Assistant Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About Us
The Scotsman Group is one of Scotland’s leading hospitality companies, managing a diverse portfolio of bars, restaurants, hotels, and entertainment venues. We are dedicated to providing exceptional experiences for our guests and customers, and we’re looking for an enthusiastic and motivated Assistant Manager to join our team.
Position Overview
As an Assistant Manager, you will play a key role in supporting the day-to-day operations of your assigned venue. Working closely with the General Manager, you will ensure the highest levels of customer service, operational efficiency, and team performance, contributing to the success of the business.
Key Responsibilities
- Support the General Manager in overseeing daily venue operations, including staffing, service, and customer satisfaction
- Lead and motivate the team to deliver outstanding service and meet business goals
- Handle customer inquiries, complaints, and feedback, ensuring swift and effective resolution
- Assist in training, mentoring, and developing staff to maintain high standards
- Oversee inventory, stock management, and ordering, ensuring the venue is fully operational
- Manage cash handling, financial transactions, and daily banking procedures
- Ensure compliance with health, safety, and licensing regulations
- Contribute to the implementation of marketing strategies and promotions to drive footfall and revenue
- Assist with performance monitoring, reporting, and driving sales growth
- Step into the General Manager role as needed during their absence
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What We’re Looking For
- Proven experience in hospitality, retail, or a similar customer-facing environment
- Strong leadership and people management skills
- Excellent communication and interpersonal skills
- Ability to multitask and work well under pressure in a fast-paced environment
- A customer-first mindset with a commitment to delivering exceptional service
- Flexibility to work evenings, weekends, and holidays as required
- Knowledge of food, beverage, or hotel operations is an advantage
- A proactive and results-driven approach to managing business operations
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What We Offer
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Quarterly bonus payment.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Head Office Development Days.
- Refer a Friend Scheme.
How To Apply
If you’re ready to take the next step in your hospitality career with the Scotsman Group, we’d love to hear from you. Apply now and one of our friendly team will be in touch.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills