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Assistant Store Manager – Harrogate New Store Launch
We’ve got an exciting new project on the go. We’re opening a brand-new store in Harrogate, and we’re looking for a commercial, driven Assistant Manager to help lead the team and drive performance from day one.
At 15,000 square feet, this unique layout combines a fast-moving retail trade business with a high-ticket Kitchen & Bathroom showroom. Working closely with the Store Manager, you’ll manage both high-volume trade and premium project sales, develop the new team, and ensure operational excellence—making this the perfect role to showcase your leadership and advance your retail management career.
ABOUT THE ROLE
As a Store Assistant Manager, you’re on the front line, ready to help customers, lead teams, and keep operations running smoothly. This is a varied, hands-on role where no two days are the same.
WHAT YOU’LL DO:
- Support the Store Manager and step in as the lead when they’re absent
- Drive sales and exceptional service to deliver results
- Inspire and support colleagues to enhance customer experiences
- Ensure safety, compliance, and operational excellence across the store
- Manage day-to-day operations and all store functions
Wickes operates across four key areas:
- Helping customers find products with ease (self-serve)
- Supporting large home projects from design to installation (showroom)
- Delivering outstanding sales experiences (assisted selling)
- Ensuring smooth order fulfilment
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WHAT YOU FIND ATTRACTIVE IN THIS ROLE
You’ll thrive in a role that offers variety, ownership, and growth. We need someone who:
- Enjoys variety in a fast-paced environment
- Owns the role with confidence and takes responsibility
- Leads and motivates teams, especially under pressure
- Delivers exceptional customer experiences with pride
- Adapts quickly, solves problems, and remains resilient
- Has experience in a customer-facing environment (retail, trade or similar)
Technical experience is helpful, but behaviour and mindset matter most.
KEY REQUIREMENTS
- A hands-on, solution-driven approach willing to get involved in all areas of the store
- Strong problem-solving skills in a dynamic environment
- Ability to balance customer needs, team support, and operational priorities
- Confidence in using systems and technology for daily tasks
- Full UK driving license (with some flexibility for occasional nearby store support)
- Great communication and teamwork skills
WHAT WE OFFER
Entwickelung und Fortschritt sowie eine wichtige Rolle dabei zu spielen, Menschen Zuhause das bestmögliche Erlebnis bieten zu können.
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Gricing them
A few additional highlights:
- 4–6 weeks of generous holiday (inc. bank holidays)
- Up to 7.5% annual bonus
- 20% colleague discount on buying tools/goods
- 20% matched company pension contribution
- Additional financial benefits, like gainshare (up to £300 p/month) life assurance, savings schemes
- Discounts/cashback deals with popular retailers via partner schemes
Plus, you’ll be part of a close-knit, supportive team that believes in looking after one another.
THINGS YOU SHOULD KNOW:
- This is hands-on—expect to help across the shop, potentially supporting nearby stores sometimes.
- Flexibility in working hours can be discussed as part of your application.
- Family-friendly, wellbeing support via Digital GP, and L&D opportunities to help you progress your career.
NEXT STEPS
Are you ready to kickstart your leadership journey, join a team making a difference, and be part of our opening store?
Apply directly—general enquiries and unsolicited CVs will not be accepted.
If you require reasonable adjustments during the application process, please inform us here. We’d be happy to assist.
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