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Assistant Manager
Assistant Manager
At Starbucks, we’re seeking dynamic leaders to help shape our future. This isn’t just about coffee—it’s about connection, growth, and making an impact in a vibrant community.
About the Role
Join us as an Assistant Manager and take ownership of operational standards, partner engagement, and key performance indicators while delivering outstanding customer experiences and commercial results.
As a leader at Starbucks, your voice shapes everything we do. Embrace the challenge of building our brand—let your influence get brewed into our success.
Responsibilities
Daily operations in a bustling retail environment present diverse opportunities and responsibilities:
- Lead shifts with a focus on:
- Driving commercial results (sales, labour efficiency, waste reduction)
- Ensuring world-class customer experiences
- Guiding and empowering store partners
- Managing essential KPIs:
- Labour efficiency
- Waste reduction
- Sales performance
- Shift optimisation:
- Balancing schedules to meet operational needs and customer demand
- Partner coaching:
- Observing performance
- Providing constructive feedback
- Recognising and celebrating achievements
- Duty management:
- Acting as store duty manager when scheduled, ensuring full accountability
- Making operational/partner decisions on behalf of the store
- Standard maintenance:
- Keeping store brand standards and quality benchmarks consistently high
- Monitoring and interpreting financial data to implement data-driven improvements
- Training and development:
- Coaching partners on service excellence, consistency, and efficiency
- Innovation adoption:
- Leading new initiatives and product launches locally
- Compliance:
- Upholding health & safety, food safety, and security standards
- Flexible scheduling:
- Availability for early mornings, evenings, weekends, nights, and holidays
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Requirements & Qualifications
This role is ideal for experienced leaders with:
- Previous leadership experience in:
- Fast-paced, dynamic retail/hospitality settings
- Mission allegiance:
- A passion for championing Starbucks’ values and brand vision
- Commercial expertise:
- Ability to translate metrics into strategic actions
- Soft skills:
- Confidence in people management
- Balancing operational efficiency with leadership priorities
- Mindset:
- Growth-focused attitude
- Commitment to long-term leadership growth
Benefits
Starbucks rewards its partners with a strong foundation and ample opportunities for karma and advancement:
- Competitive remuneration – Your career starts with a strong salary and room to grow.
- Lifestyle support:
- 28 days holiday per year (including bank holidays)
- Free food/drinks and 30% partner discounts on merchandise & beverages
- Weekly 250g bag of the store’s best coffee
- Ownership opportunities:
- Eligibility for Bean Stock options
- Development resources:
- Comprehensive, hands-on training (coffee knowledge included!)
- Access to Starbucks Global Academy (online learning platform)
- Perks:
- Discounts on phones, gym memberships, entertainment, travel, and more via Perks at Work
- Additional benefits:
- Life assurance
- Interest-free “Home Sweet Loan” (up to 12 months) to help with rental deposits
- 24/7 Employee Assistance Programme + family support
- Recognition & rewards:
- Schemes for long service, exceptional customer experiences, and peer accolades
- Career vision:
- Pathways to long-term growth in-store or with Store Support Centre
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About Starbucks
We don’t just have jobs—we foster community, excitement, and career evolution. As a valued partner, here you’re:
- Welcomed: In a culture that celebrates initiative.
- Challenged: To create impact at scale.
- Inspired: By an inclusive, diverse team of leaders and colleagues.
- Heard: Because your ideas matter—we build culture through collective equity.
Our Commitment
Starbucks values diversity, equity, and inclusion. Our workforce reflects a wide spectrum of perspectives, backgrounds, beliefs, and identities. Every candidate and partner is assessed fairly based on merit, regardless of:
- Race, ethnicity, nationality
- Religion/belief
- Sex, gender, marital status, sexual orientation, gender identity/expression
- Age
- Physical/mental disability
Join Us
Ready to take the next step? Here’s the pathway:
- Application → 2. CV Review → 3. First Stage Interview → 4. Second Stage Interview → 5. Onboarding & Kickstart
No two days are ever the same. Do you lead with purpose? We’d love to brew you in.
Know someone who’d thrive here? Share this opportunity. At Starbucks, there’s always a place for the next perfect fit. ❄️
Training in-store awaits new hires, immersing partners in our core culture and offering hands-on learning.
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