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Assistant Manager - Costa
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Costa Coffee, Assistant Manager - Southmead, Bristol
Salary & Hours
- £30,000 per annum
- 40 hours per week
About the Role
Costa Coffee is recruiting an experienced Assistant Cafe Manager passionate about delivering exceptional food and world-class customer service. The ideal candidate can confidently oversee all Compass Group UK&I catering and service operations for Costa Coffee, ensuring smooth operations and exceptional guest experiences. This is a full-time role (40 hours), with typical shifts covering 5 out of 7 days.
As an Assistant Cafe Manager, you will play a crucial role in maintaining smooth kitchen and service counter operations while supporting business growth. Costa Coffee’s supportive culture encourages career progression, recognises hard work, and values individuality. This is your chance to grow with a brand that invests in its people.
Key Responsibilities
Your day-to-day duties may include:
- Liaising between the team and manager to continuously exceed customer expectations
- Motivating the team, ensuring everyone remains on task and engaged
- Managing inventories, monitoring budgets, and implementing action plans
- Operating the till system and processing transactions accurately
- Supporting team development, including training and leading by example
- Assisting with administrative tasks, paperwork, and compliance
- Representing Compass Group UK&I and maintaining a positive brand image
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** Requirements & Skills**
Essential Criteria:
- A passion for exceptional customer service
- Experience in a similar role (preferably as an Assistant Manager or Café Lead)
- Proven ability to manage and lead teams
- Strong communication skills and organisational ability
- A committed, self-motivated attitude with a desire to upskill and progress
Preferred Skills:
- Experience with POS (Point of Sale) systems in a café or hospitality setting
- Skilled in budget management and inventory control
- Experience with team training and performance coaching
Benefits
Costa Coffee and Compass Group UK&I recognise hard work and provide a comprehensive benefits package, including:
- Contributory pension scheme to secure your long-term future
- Career development opportunities through Career Pathways and MyLearning programmes
- Access to a Digital GP and wider healthcare benefits, ensuring health and family support
- Exclusive travel discounts with TUI, Expedia, Booking.com and more
- Supermarket discounts – Save on food shopping with Tesco, Sainsbury’s, and Morrisons
- Up to 44% off cinema tickets to enjoy the latest releases
- Cash rewards for every transaction you process, redeemable across multiple brands
- Free wellness benefits, including mindfulness classes and exercise sessions
- Pass benefits – Share our exclusive discounts with friends and family
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About Compass Group UK&I
By joining Compass Group UK&I, you’ll contribute to feeding millions, fueling progress and forging connections across more than 6,000 venues worldwide. As part of the UK's leading business, you’ll enjoy:
- Competitive salary and a supportive work environment
- Unrivalled learning and development opportunities
- A culture that values diversity, inclusion, and individuality
- The chance to progression your career in a dynamic sector
Diversity & Inclusion: Compass Group UK&I is committed to fostering an inclusive environment where everyone is respected, valued, and empowered. We celebrate our employees' unique backgrounds and abilities, ensuring everyone can thrive.
Job Reference: com/3006/86086001/52817365/SU Disney#One Retail – Embracing creativity while maintaining exceptional standards.
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