University of Manchester Students' Union
Assistant Manager
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Assistant Manager Role
This new venture is our most significant commercial launch in a decade, and the Assistant Manager will play a key role in bringing the venue to life every day.
You will support the General Manager in launching and running a new all-day Oxford Road bar and social venue, helping to create a place that works from morning coffee and daytime trade through to events, society activity, pre-gig energy and late-night drinks. This is a hands-on leadership role for someone who enjoys being on the floor, leading service, solving problems in the moment and creating a venue that people want to come back to.
- Key Responsibilities:
- Work closely with the General Manager to set the standards for service, safety, bar quality, floor management, customer experience and team culture.
- Lead shifts, support the bar and floor teams, and work closely with kitchen colleagues.
- Ensure the venue runs smoothly during busy trading periods.
- Play an important part in stock control, cash handling, wet margin, labour deployment, events, bookings, compliance, and customer feedback.
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Development Opportunities:
- Gain experience of a major new opening, commercial trading, duty management, student staff development, event delivery, and the wider role that a busy venue plays in student life.
- Be supported by the General Manager and wider Commercial team, while being trusted to take ownership of shifts and make good decisions when it matters.
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Culture and Impact:
- Help build the culture of the venue from day one: welcoming, safe, energetic, inclusive, commercially aware, and proud of great service.
- Help train and develop studying staff, creating a positive working environment where people understand standards, confidence, accountability, and responsible hospitality.
- Every commercial pound generated by the venue goes back into supporting students at the University of Manchester.
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- Team Contribution:
- Work as part of the wider Commercial team, alongside colleagues in Manchester Academy Venues, Bar 532 & Kitchen, and Corridor Coffee.
- Contribute to a growing Union hospitality operation with ambition beyond a single site.
This is a rare opportunity for a hands-on, ambitious Assistant Manager to be part of a major new opening and help shape a venue with real purpose behind it.
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