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Assistant Manager
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Assistant Manager
Assistant Manager – Operations
Location: London, UK (on-site)
**About AL Zamzam Tech Ltd
AL Zamzam Tech Ltd is a London-based technology and service provider delivering innovative, scalable digital solutions to clients worldwide. Founded by Mohammad Asaduddin alongside his father, the family-led company specialises in:
- Website design & development
- E-commerce solutions
- Digital marketing & SEO
- CRM & automation
- Business IT consultation
- Customised promotional product sales
With operations expanding across the UK, UAE, and India, the team helps businesses modernise and thrive in the digital age. Our culture is built on trust, transparency, and tailored service delivery, fostering a collaborative environment where professionals can make a meaningful impact.
The Role: Assistant Manager – Operations
Position Type: Full-time, on-site Location: London Area, United Kingdom
As our Assistant Manager, you’ll play a pivotal role in supporting daily operations across key service lines. Your responsibilities will include:
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Core Responsibilities
- Coordinate project activities, ensuring smooth execution and adherence to timelines
- Monitor deliverables and client expectations, delivering high-quality outcomes
- Assist in client relationship management, including communication and service coordination
- Prepare detailed reports and documentation for internal and external stakeholders
- Collaborate with cross-functional teams (web development, digital marketing, IT consultation)
- Streamline workflows, implementing process improvements where needed
- Support senior management in planning, resource allocation, and performance tracking
- Offer proactive problem-solving and assurance of service quality standards
- Facilitate internal communication and team engagement
Requirements
Candidates must demonstrate:
✔ Strong organisational and coordination skills with the ability to handle multiple projects in a fast-paced environment
✔ Excellent communication and interpersonal abilities for client, team, and leadership collaboration
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✔ A basic understanding of digital services, including:
- Website development
- E-commerce
- Digital marketing
- SEO
- IT CRM solutions
✔ Problem-solving and analytical skills to:
- Interpret operational data
- Identify efficiency gaps
- Recommend impactful improvements
✔ Proficiency with:
- Office productivity tools (spreadsheets, presentations)
- Project management tools
- General IT literacy
✔ Relevant experience in:
- Operations coordination
- Project management in tech/serviced-based businesses
- Assistant roles within similar environments
✔ Ideally, a diploma/degree in:
- Business
- Management
- IT
- Related fields or equivalent practical experience
✔ Ability to thrive in a collaborative, on-site team environment, demonstrating professionalism, integrity, and a commitment to continuous learning
Ready to lead operations at AL Zamzam Tech? Apply now.
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