Gather + Gather
Assistant Manager Monday - Friday
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Assistant Manager Monday - Friday
Assistant Manager – Cardiff
Great food in the workplace isn’t simply about fuel. It’s about increasing productivity and improving performance; it’s about happy, motivated people and inspiring environments. Our customers are at the heart of everything we do – we live to bring food and people together.
We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional.
Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award-winning teams – we are currently recruiting for an Assistant Manager to join our team in Cardiff.
About the Role
We’re looking for a dynamic and enthusiastic Assistant Manager to play a pivotal role in supporting the General Manager at our Cardiff site. As part of the CH&FC (Gather and Gather) team, you’ll be responsible for ensuring the highest standards in food service, fostering strong client relationships, and driving financial performance.
Location & Working Pattern
Location: Cardiff
Working Pattern: Monday – Friday, 40 hours per week, with shifts on a rota basis. Typically between 7:00am – 3:30pm.
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Rate of Pay: £30,000 per annum
Core Responsibilities
Food and Service Development
- Ensure that client expectations of food and food service are consistently met in line with the CH&FC brand.
- Brief all staff regarding food and service standards to guarantee excellent, high-standard service.
- Monitor the service and food quality at the site, provide feedback to chefs and the service team, and ensure continuous improvement.
- Proactively suggest innovations in food and service to the General Manager (GM) to enhance the business at the site.
Relationship Management
- Build and maintain positive working relationships with clients at the site.
- Act as the first point of contact for client comments and concerns in the absence of the GM, and take necessary actions.
- Actively collect customer feedback and use it to improve offerings at the business.
Finance
- Collaborate with the GM to ensure the site meets agreed financial targets and stays within budget.
- Understand and interpret financial systems to measure performance and assist the GM in achieving financial goals.
- When the GM is unavailable, prepare, produce, and present a monthly financial report, detailing:
- Financial performance
- Site activity
- Plans
- Any necessary actions taken
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What’s in it for you?
Working with Gather and Gather comes with fantastic benefits tailored to support your personal and professional development. Here’s what you can look forward to:
- Personal development and training opportunities
- Life assurance scheme
- Pension scheme
- Hollyday allowance
- Comprehensive wellbeing strategy, including:
- Access to our Employee Assistance Programme
- Salary finance support
- Healthcare Support App, including:
- Annual health check
- Digital GP consultations
- Mental health support
- Nutritional consultations
- Second medical opinions
- Family-friendly support
- Holiday purchase scheme
- Regular social events and communication with leadership
- Volunteering days
- Recognition schemes and people awards
- Long-service awards
- Discount vouchers from great high-street brands
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