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Assistant Manager – South West London (Wimbledon, Kingston, Surbiton, Carshalton)
We’re seeking high-potential Assistant Managers to join our stylish, fresh-food pubs in South West London, covering Wimbledon, Kingston, Surbiton and Carshalton. If you’re motivated, have team management experience, and share a genuine passion for exceptional customer service, this could be the role for you.
About the Role
Successful candidates will take a proactive approach to leadership, driving team excellence and supporting the pub’s continued growth. With 70% of our General Manager (GM) vacancies filled by internal candidates in the last financial year, we’ll provide the training, support, and career progression needed for you to aspire to GM and thrive long-term.
Key Responsibilities
- Leadership & Team Management
- Demonstrate strong leadership skills, confidence, and agility — experience leading a team is essential.
- Act as a supportive mentor for staff, fostering a culture of high customer service.
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Purpose-Driven & Detail-Oriented
- Lead by example, setting standards for both team performance and guest experience.
- Think strategically — identify opportunities to improve the pub’s offer, sales, and operations from a GM perspective.
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Driving Growth & Training
- Develop and train employees to ensure they can delight customers with consistency.
- Enthusiastically contribute to the pub’s continued success while owning your career development. We’ll provide ongoing support and training opportunities to help you grow.
Skills & Experience
- A proven track record in customer service, ideally within hospitality.
- A passion for hospitality — proactivity, flexibility, and a result-driven mindset.
- Experience managing teams or functioning as a leader in a high-volume environment.
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What We Offer Our Assistant Managers
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Career Progression Opportunity
- Access to our Career Pathway and progression towards General Manager positions (with many successfully filled internally).
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Training & Development
- Fully funded apprenticeships and curated training courses.
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Discounts & Benefits
- 20% discount in all Young’s Pubs
- 30% discount on overnight stays in Pubs with Rooms
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Wellbeing & Flexibility
- Free meals on duty
- 28 days paid holiday per year
- Company pension scheme
- Access to our Share Save Scheme
Join us and be part of an industry where great people thrive—let’s create extraordinary experiences together!
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