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Deloitte

Assistant Manager, Tableau Platform Administrator, IT Business Services

Cardiff
Posted about 16 hours ago
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In this role, you’ll work at the heart of Deloitte’s internal BI & Analytics capability, supporting mission-critical Tableau and BI platforms that directly enable executive and firm-wide decision-making. You’ll operate at Assistant Manager level, with genuine ownership and influence over how the platform is run, improved and secured.

What makes this role different is the scale, complexity and visibility of the environment. You’ll help operate and evolve a large-scale, enterprise Tableau Server platform used across the firm and across regional geographies, balancing hands-on technical platform administration with service ownership, stakeholder engagement and continuous improvement. Your impact will be immediate and tangible, contributing directly to platform stability, security and adoption.

You’ll join a collaborative specialist team within a fast-moving Technology & Digital Services environment, working closely with BI & Analytics communities, peer administrators and vendor Customer Success partners. Deloitte supports flexible and inclusive ways of working, and the role offers the opportunity to develop deep expertise in enterprise BI platform operations, governance and security, while growing your career in a values-led organisation.


Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.


Connect to your opportunity

Join Deloitte’s BI & Integration Services team as a Tableau Platform Administrator, playing a key role in the operation and continuous improvement of our enterprise Tableau Server platform, alongside other internally-used BI platforms such as SAP BusinessObjects.

This is a platform administration and service ownership role, not a Tableau Developer position. You will work across technical platform operations and customer-facing Tableau Hosting & Engagement, supporting a mission-critical analytics platform used widely across the firm to enable insight-led decision-making.

Operating at significant scale and complexity, the Tableau platform supports a large and diverse user base across multiple geographies. As part of a small specialist team, your contribution will be high-impact and highly visible, with real ownership and influence at Assistant Manager level.

Key Responsibilities – Summary

  • Own the day-to-day stability, performance, security and operation of the Tableau Server platform
  • Share responsibility for the Tableau Hosting & Engagement service, supporting onboarding, governance and user enablement
  • Lead platform monitoring, incident investigation and upgrade activity in a controlled, audit-safe environment
  • Build and maintain administrative dashboards to provide insight into platform health, usage and adoption
  • Drive continuous improvement through process optimisation and pragmatic automation of repeatable BAU activities
  • Collaborate with BI BAU, BI Tableau Development and vendor teams to maximise platform value and service quality

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Connect to your skills and professional experience

At Deloitte, we’re as interested in how you work as what you know. We’re looking for someone who is comfortable taking ownership of a critical platform, who works collaboratively across teams, and who brings a practical, thoughtful approach to operating and improving services at scale.

You take ownership and act with confidence. You’re comfortable being accountable for outcomes, making sensible decisions in ambiguous situations, and escalating when needed. You take pride in keeping services stable, secure and well-run.

You work collaboratively and build trust. You enjoy working with a wide range of stakeholders — from technical teams to business users and vendors — and can explain complex platform topics clearly and pragmatically.

You focus on improvement, not just delivery. You naturally look for better ways of working, whether through simplifying processes, improving controls, or introducing light-weight automation that reduces risk and manual effort.

Essentials:

  • Strong experience administering Tableau Server in an enterprise or production environment
  • Proven ability to operate platforms in change-controlled environments, including upgrades, patching and security remediation
  • Hands-on experience monitoring platform health, performance and capacity, and leading investigation of platform-level issues
  • Ability to build and maintain administrative or operational dashboards to support platform insight and governance
  • Experience working closely with multiple stakeholders, providing clear guidance, updates and recommendations

Desirables:

  • Experience with Tableau administration and diagnostic tooling (e.g. TabMon, RMT, LogShark, Content Migration Tool)
  • Exposure to automation or scripting to support platform operations (e.g. PowerShell, Python, tabcmd)
  • Familiarity with enterprise identity and access management (e.g. AD / Entra ID, SAML SSO)
  • Familiarity with networking concepts, web application firewall rules
  • Exposure to wider BI platform administration (e.g. SAP BusinessObjects)
  • Familiarity with vendor customer success engagement

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Central business services

We deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management, and more - together we are a true enabler for better business.

Personal independence

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Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"I love the diversity in the projects that I’m involved in and the opportunity to work with lots of different people from various service lines." – Deloitte employee

Our hybrid working policy

You’ll be based in one of our UK offices with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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Skills

Tableau Server Administration
Platform Monitoring
Incident Investigation
User Enablement
Process Optimisation
Automation
Stakeholder Engagement
Dashboard Creation
Security Remediation
Capacity Management
Collaboration
Technical Support
BI Platforms
Governance
Scripting
Networking Concepts

Location

Cardiff, Wales, United Kingdom

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