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Assistant Manager
Assistant Manager – Bubble CiTea
About the Role
At Bubble CiTea, we don’t just hire—we build futures. As a locally renowned bubble tea brand, we thrive on delivering high-quality drinks, exceptional service, and an inspiring environment. We’re a community where careers grow, teams succeed, and every member finds their place.
This isn’t just a job—it’s a launchpad for your next exciting step.
OUR MISSION
We continuously innovate to create the most memorable and happy customer experience. Our goal? Ensure every guest leaves with a smile—and every team member with the tools to grow.
ASSISTANT MANAGER – YOUR RESPONSIBILITIES
As our Assistant Manager, you’ll be the calm, capable, and inspiring leader who keeps the team aligned, standards high, and Sunny Service shining.
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Operational Support
- Collaborate with the Store Manager to manage staff scheduling, stock control, and administrative tasks
- Lead the team in the Store Manager’s absence, ensuring seamless operations and positive morale
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Customer & People Leadership
- Resolve customer queries, complaints, and escalations with professionalism
- Foster a high-energy, sales-driven culture while maintaining outstanding service standards
- Lead staff training, development, and task delegation to boost team efficiency
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Sales & Delivery Excellence
- Uphold drink quality, allergen compliance, and product presentation standards
- Drive sales efforts to meet store budget goals
- Maintain a clean, efficient store environment and operational equipment
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Financial & Regulatory Responsibilities
- Assist with cash handling, end-of-day finances, and stock management
- Ensure adherence to health, safety, and regulatory requirements
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Flexible Support
- Complete additional company-assigned tasks as needed
IDEAL CANDIDATE – YOURE YOU?
We’re looking for the ‘can do’ kind of person—someone who thrives in a fast-paced, customer-first environment and is hungry for growth.
✅ Proven leadership in a supervisory or managerial role within the food/beverage industry ✅ A natural genteel leader—someone who motivates, inspires, and gets results ✅ Passionate about people, service excellence, and personal development ✅ Willing to learn, teach, and grow—because our team’s success is your success ✅ Flexible to work evenings, weekends, and holidays when needed ✅ Reliable, punctual, and eager to make an immediate impact ✅ Eligible to work legally in the UK
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WHAT WE OFFER – YOUR REWARD FOR THRIVING HERE
At Bubble CiTea, we invest in you—because a better team leads to a better brand, which in turn gives you a better career.
🥤 Career Progression
- Clear paths to promotion, from management upwards
- Opportunities to lead, instruct, and grow with union support
📚 Training & Growth
- Ongoing on-the-job training to sharpen your skills and build confidence
- Development opportunities tailored to your strengths
👥 Family At Work
- A fun, collaborative culture where friendships (and careers) bloom
- Supportive leadership that treats you like family—not just an employee
💸 Perks for Performers
- Staff discounts – enjoy our amazing drinks at a fraction of the cost
- A free bubble tea on every shift (because what’s better than treats?)
- The chance to shape a brand that lets everyone shine
YOUR CAREER STARTS HERE
At Bubble CiTea, we’re not just handing you a job—we’re giving you the keys to ownership. This could be your moment to step into leadership, refine your vision, and build a fulfilling career alongside a team who’ve got your back.
🚀 Ready to bubble up your career? Apply now and let’s create something amazing—together.
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