Ole & Steen
Assistant Manager
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"Arguably The Best Scandi Bakery In Town" Time Out
About the Role
Tired of working late and missing out on dinner with your loved ones? At Ole & Steen, we prioritise work-life balance so you can leave the store on time and enjoy meaningful moments with family and friends.
Since opening in London Piccadilly (2016), we’ve grown from nothing to deliver artisanal Danish baking with 30 years of heritage behind us. We’re the perfect place for career-driven individuals who want to ** Mahler, inspire, and grow** within a company that values its people.
Package & Perks
Up to £36,000 (depending on experience).
- Flexible shift choices.
- Free food while on shift.
- 50% discount at any Ole & Steen location worldwide.
- Referral bonus program (up to £1,000).
- Uniform provided.
- Automatic pension scheme (x% contribution).
- Access to a GP Helpline.
What We’re Looking For
You’re a team player with entrepreneurial spirit – friendly and approachable, but capable of leading with drive and resilience.
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Ideal candidates include:
- Assistant Managers ready for the next level or career change.
- Team Leaders/Supervisors aiming to progress into leadership roles.
- Hospitality professionals with proven track records in fast-paced environments.
- A natural people-person with exceptional communication skills, able to ** coach, motivate, and resolve conflicts **effortlessly.
- A self-starter who thrives on positive feedback, recognition, and clear growth opportunities.
Your Key Responsibilities
- Lead from the front: Run shifts independently in the absence of the General Manager, ensuring smooth store operations.
- Exceptional customer service: Set and uphold high standards for guest experience, delegating team tasks effectively.
- Powerhouse brand ambassador: Act as a role model for corporate values – showcasing Ole & Steen’s Danish heritage, warmth, and high standards in every interaction.
- Achieve targets: Collaborate with the General Manager to drive sales and hit KPIs, adapting to marketing promotions seamlessly.
- Shift management excellence:
- Deliver flawless shift handovers, reviewing performance daily.
- Ensure a structured approach with clearly documented action plans.
- Personal & team appearance: Maintain a sterile bakery environment (hygiene standards) and enforce brand dress codes for you and the team.
- Uplift others: Mentor new hires and nurture talent through focused training, coaching, and performance reviews as part of developmental growth.
- Own operational tasks: Open & close stores properly, including all closing routines and branding compliance.
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Why This Role Will Excite You
This is a progression opportunity: an Assistant Manager, shifts towards Manager if executed with fervour. Growth backed by a brand with deep heritage—invested in your learning and advancement.
- On-the-job learning: Equip yourself with transferable management and leadership skills.
- A thriving community: Be part of a company that recognises your effort and commits to opening new locations in London and beyond.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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