Moda in Pelle
Assistant Manager
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Company Description
Moda in Pelle, founded in 1975, is a British footwear and accessories brand that blends British sophistication with Italian craftsmanship and quality leather. The company offers a range of stylish shoes, boots, bags, and accessories, all designed for discerning customers who value both fashion and comfort. Headquartered in Leeds, Yorkshire, Moda in Pelle is proud of its long-standing heritage and continues to grow its presence across the UK. The business places strong emphasis on its people and encourages individuals interested in joining the team to explore career opportunities via its website or recruitment contact channels.
Role Description
The Assistant Manager is a part-time, on-site role based at the Moda in Pelle store in Sheffield. This role supports the Store Manager in daily operations, including supervising the team, coordinating schedules, and ensuring excellent customer service on the shop floor. The Assistant Manager helps drive sales by leading by example, maintaining visual merchandising standards, monitoring stock levels, and supporting promotional activities. Responsibilities also include handling customer inquiries and issues, assisting with training and development of store colleagues, and upholding company policies and brand values. The role involves regular collaboration with the wider retail and head office teams to meet performance targets and deliver a consistent brand experience.
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Qualifications
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- Retail operations and leadership skills: Including experience supervising teams, managing shifts, and supporting store performance.
- Customer service and communication skills: With the ability to build rapport, handle inquiries and complaints, and create a positive in-store experience.
- Sales and merchandising skills: Including understanding of retail KPIs, upselling, cross-selling, and maintaining visual and stock presentation standards.
- Organizational and problem-solving skills: With the ability to prioritize tasks, manage time effectively, and respond calmly to changing store demands.
- Basic numeracy and IT skills: Including using point-of-sale systems, handling cash, and completing simple reports or stock checks.
- Previous experience in fashion, footwear, or accessories retail: Especially in a supervisory or key-holder position.
- Ability to work flexible hours: Including weekends and peak trading periods, and to stand for extended periods in a busy store environment.
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