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Assistant Manager – Join as a Leader at Starbucks
You’ll love our culture and be energised to help us build the future of Starbucks. Here, your voice is brewed into everything we do.
This is a fantastic opportunity to join us as an Assistant Manager and find your place as a store leader with exciting opportunities for growth.
About the Role
You’ll be empowered to deliver outstanding commercial results and phenomenal customer experiences. As an Assistant Manager, you’ll take full ownership of:
- Operational standards
- Partner engagement
- Key performance indicators (KPIs)
Responsibilities
As an Assistant Manager at Starbucks, your day will involve leading with the team and ensuring every shift is focused on success. A typical day could include:
- Leading shifts to ensure commercial results and world-class customer experience, while supporting partners’ success
- Taking ownership of KPIs, including:
- Labour efficiency
- Waste reduction
- Sales performance
- Ensuring proper shift deployment to meet roles and routines for optimised customer experience
- Observing, coaching, and providing feedback to team members
- Recognising and celebrating partner achievements throughout shifts
- Acting as duty manager when scheduled, accountable for all operational and partner decisions
- Guaranteeing brand and operational standards are consistently met or exceeded
- Using financial data to inform decisions and improve shift performance
- Training and coaching partners to deliver quality, efficiency, and service excellence
- Leading the embedding of new initiatives and product launches
- Maintaining compliance with health & safety, food safety, and security standards
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Flexibility is required, and you may work early mornings, evenings, weekends, nights, and/or holidays, depending on store needs.
Requirements
To thrive in this role, you’ll need:
- Previous experience in leading a team in a dynamic, fast-paced retail or hospitality environment
- A deep championing of the Starbucks mission and values
- Ability to build exceptional customer and partner experiences
- Commercial acumen, translating metrics into actionable strategies while managing operational and team priorities effectively
- A growth mindset with ambition to develop your leadership skills
No two days will be the same! With an appetite for excellence, inspiration, and community, you’ll grow alongside us.
Training & Development
All partners start with an introductory training programme, designed to immerse you in Starbucks culture and set you up for success—guided hands-on in-store by skilled trainers and managers.
Benefits
Why join us? You’ll receive the following competitive benefits and rewards:
- 28 days of annual leave (including Bank Holidays)
- Free drinks and one free item of food while on shift
- Bean Stock options for all partners (become an owner of Starbucks!)
- Coffee training certifications and access to Starbucks Global Academy
- Weekly free coffee bag and 30% partner discounts on food, beverages, and merchandise
- Partnership discounts through Perks at Work (cell phones, gyms, entertainment, hotels and more)
- Life assurance benefits
- Home Sweet Loan (zero interest 12-month loan for rental deposits)
- Full 24/7 Employee Assistance Programme for you and your family
- Recognition schemes and monetary awards for outstanding performance
- Long-term career growth in store leadership and support centre roles
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Why Join Starbucks?
Our community-driven environment ensures that you’ll be welcomed, challenged, and inspired. Here’s what makes it different:
- Your voice matters at every stage
- Here, you’re not just another partner—you belong.
- Diverse and inclusive culture that empowers everyone to thrive
Application Process
- Application – Submit your CV
- CV review
- First-stage interview
- Second-stage interview
- Offer determination & onboarding
Diversity & Inclusion Commitment
Starbucks is committed to an inclusive environment respecting:
- Race
- Religion
- Sex
- Nationality
- Age
- Mental and physical disabilities
- Sexual orientation
- Marital status
- Gender identity and expression
Are you exciting someone who’d make an amazing fit? Share this opportunity with them! At Starbucks, there’s always room for one more.
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Jessica, London
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