DMA Group
Assistant Operations Manager
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Location: Birmingham or Surrounding Areas
Salary: 41k, 38 days holiday, 15-20% pension, benefits
Employment Type: Full-time, Permanent
About The Role
We’re working with a leading organisation that’s on the lookout for a passionate and proactive Assistant Operations Manager to help drive high-quality, efficient service delivery across Birmingham and the surrounding areas.
This is a hands-on, people-focused position where you’ll play a key part in leading teams, ensuring operational excellence and promoting a strong culture of safety and performance. You’ll be instrumental in supporting service delivery, identifying areas for improvement and ensuring high standards across all operations.
A key focus of this role will be driving and supporting culture change. You’ll be expected to create a change mentality across your teams - helping people buy into a new, positive way of working. While you won’t be driving change alone, you’ll lead by example, setting the tone for collaboration, accountability and growth. This requires strong leadership, exceptional people management and the ability to inspire and influence those around you.
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Key Responsibilities
- Lead and motivate large, multi-skilled teams to deliver outstanding service.
- Drive and support a culture of positive change across operations.
- Oversee day-to-day operations, ensuring compliance, safety and efficiency.
- Manage budgets, resources and scheduling to maximise productivity.
- Conduct safety inspections and ensure all regulatory requirements are met.
- Analyse performance data to identify opportunities for improvement.
- Champion innovation, sustainability and a “right-first-time” approach.
About You
We’re open on background - whether you’ve gained your experience in Facilities Management, the Military, or another service-led sector, we’d love to hear from you. The key is having proven experience leading teams, creating engagement and supporting change.
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Essential Requirements
- NEBOSH or a relevant CPC qualification.
- Demonstrated leadership experience managing large or distributed teams.
- Strong understanding of health, safety and compliance practices.
- Excellent communication and organisational skills.
- Financial and resource management experience.
- Full UK driving licence and willingness to travel within the region.
Why Apply?
This is a fantastic opportunity to step into a role where your leadership directly impacts people and communities. You’ll join an organisation that values collaboration, innovation and continuous improvement - and offers genuine scope to progress your career while shaping the culture of the future
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