BCLP
Assistant, People Services (9-month FTC)
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At BCLP
We’ve built our firm on the foundation of thinking differently. Curious, collaborative and open-minded, we are committed to improving how we work and supporting our people to succeed.
We are looking for a People Services Assistant
to join our team in an entry-level role. This is an excellent opportunity for someone starting their HR career to gain hands-on experience in a global HR shared services environment.
In this role, you will
- Provide administrative support across the employee lifecycle
- Act as a first point of contact for HR queries, helping to deliver a smooth and positive employee experience
Key Responsibilities
HR Queries & Customer Support
- Act as a first point of contact for employee and manager queries via the HR service desk, email, or other channel
- Log and track queries, ensuring they are responded to or escalated in a timely manner
- Provide standard HR information using templates, guidance notes, and FAQs
- Deliver a professional, friendly, and responsive service
HR Administration
- Support day-to-day HR administration, including:
- New starter onboarding (e.g. preparing documents, system requests)
- Leaver / exits processes (e.g. offboarding checklists and documentation)
- Simple employee changes (e.g. updating records under guidance)
- Prepare standard HR letters using templates
- Schedule meetings and support coordination of HR activities
- Assist with regular reporting tasks
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HR Systems & Data Management
- Maintain accurate employee data in HR systems (e.g. HRIS/HCM)
- Carry out data entry, updates, and basic checks under guidance
- Handle data carefully and in line with applicable data privacy, employment, and confidentiality requirements, including GDPR where relevant
Onboarding & Employee Experience Support
- Support the onboarding process by:
- Preparing welcome materials
- Tracking pre-employment checks
- Coordinating onboarding logistics
Team & Stakeholder Collaboration
- Work closely with the People Services team and escalate queries where needed
- Liaise with teams such as Talent Acquisition, Learning & Development, Payroll, Benefits, HR Business Partners, and regional contacts for follow-up
- Support team projects with general administrative tasks
Skills & Experience
- Strong attention to detail and organizational skills
- Good written and verbal communication skills
- A positive, customer-focused approach
- Willingness to learn and develop new skills
- Ability to follow processes and work accurately
- Basic IT skills (e.g. Microsoft Word, Excel, Outlook)
- Ability to handle confidential information appropriately
Qualifications
- Further education, vocational qualification, or equivalent experience desirable; GCSEs (or equivalent) including English and Math
- Secondary education or equivalent; A-levels or equivalent experience desirable
- An interest in HR or working towards a relevant qualification (e.g., CIPD Level 3, SHRM, HCI, etc.)
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Development Opportunity
This role is designed as a starting point for a career in HR and offers:
- Exposure to HR operations within a global organization
- Hands-on experience across the employee lifecycle
- Training in HR systems and processes
- Opportunities to develop communication and stakeholder skills
- A potential pathway into a People Services Coordinator role
Diversity and Inclusion
At Bryan Cave Leighton Paisner we understand the value of a diverse workforce and we believe people perform at their best when they can truly be themselves at work. We aim to create an inclusive environment where all our employees are valued, motivated and able to be themselves. In order to provide the best possible service to our diverse client base, we are committed to recruiting, retaining, rewarding and developing our people with regard to their abilities and contributions and without reference to their background, gender, gender identity or expression, ethnic origin, age, religion, sexual orientation, socio-economic status, political belief, disability or any other protected characteristic.
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