Assistant, Rate Payment Managment

Why Ryan? Competitive Compensation and Benefits Business Connectivity Reimbursement (Phone/Internet) Gym Membership or Equipment Reimbursement LinkedIn Learning Subscription Flexible Work Environment Tuition Reimbursement After One Year of Service Accelerated Career Path Award-Winning Culture & Community Outreach Ryan is a leading global tax services and software provider, helping clients manage complex tax obligations while identifying opportunities to reduce costs and improve efficiencies. Recognised as one of the world's best workplaces, Ryan has been named to the Fortune 100 Best Companies to Work For® and continues to be recognised as one of the UK's Best Workplaces. As our UK Property Tax practice continues to grow through new client acquisitions and an expanding portfolio, we are looking for a Rates Payment Specialist to join our high-performing team. This position can be based at either our Manchester (M50 2HF) or London (SE1 2AU) office locations. This role goes beyond processing payments. You will play a critical role in helping clients reduce Business Rates liabilities, identify savings opportunities, and deliver measurable value across complex property portfolios. Working alongside surveyors, analysts, finance professionals, and local authorities, you will support the management of Business Rates payments for some of the UK's largest property investors, developers, occupiers, and corporate clients. This is an excellent opportunity for someone with experience in Business Rates, Revenues, Property Tax, Finance Administration, or Payments who is looking to develop their career within a market-leading Property Tax practice. Duties and responsibilities: Manage and process Business Rates payments on behalf of a diverse client portfolio. Review rates bills, notices, and assessments to ensure accuracy and compliance. Identify billing errors, overcharges, exemptions, reliefs, and savings opportunities. Proactively reduce client liabilities through detailed analysis and investigation. Schedule and process payments in line with client requirements and statutory deadlines. Reconcile payment accounts and maintain accurate, audit-ready records. Liaise with local authorities, clients, and internal stakeholders to resolve payment queries and discrepancies. Support the preparation of client reports and payment summaries. Maintain documentation in accordance with GDPR and company policies. Collaborate with surveyors and analysts to support appeals, relief applications, and mitigation strategies. Take ownership of your workload and contribute to revenue generation through the identification and delivery of client savings. Support continuous improvement initiatives across payment processes, systems, and controls. Education and Experience: Experience in Business Rates, Property Tax, Revenues, Payments, Finance Administration, or a related field. Strong analytical and problem-solving skills. Excellent attention to detail and accuracy. Ability to manage multiple priorities and deadlines in a fast-paced environment. Strong communication and stakeholder management skills. Proficiency in Microsoft Excel and other financial systems. A proactive approach with accountability for outcomes and client service delivery. Preferred but not essential experience: Experience within a Local Authority Revenues Team. Knowledge of UK Business Rates (NNDR) legislation and billing processes. Experience working within a Property Tax consultancy, surveying practice, or corporate rates environment. Understanding of rating assessments, reliefs, exemptions, and local authority billing processes. Experience managing large property portfolios or payment programmes. Why Join Ryan? Join a global, award-winning tax services firm. Be part of a team that values ownership, accountability, innovation, and measurable impact. Work with some of the UK's largest property investors, developers, occupiers, and corporate organisations. Clear career progression and professional development opportunities. Exposure to revenue-generating work and high-profile client portfolios. Hybrid and flexible working arrangements. Competitive salary and benefits package. Collaborative, supportive, and high-performing team culture. #LI-RW1 Ryan offers outstanding opportunities to work in a dynamic, rapidly expanding tax services firm serving the world’s most respected Global 5000 companies. Our innovative work environment, accelerated growth path for high performers, competitive benefits package, and outstanding earning potential provide the most rewarding career experience available in the industry. Ryan employees are given the freedom to do their best work in the way they work best. With a clear understanding of expectations and accountabilities, our employees are given ownership of their time and flexibility to meet the demands of their professional and personal lives. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ryan LLC (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records. Equal Employment Opportunity/Affirmative Action/Accommodation Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities. Please contact our People Group at 972.934.0022 or peoplegroup@ryan.com if you are interested in applying and need assistance to submit your application, or if you are interested in a position and believe you may require a reasonable accommodation in order for you to perform its essential functions. Click here to view the entire EEO poster and supplement. Notice to Canada Candidates – In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Canadian Human Rights Act, Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request. Ryan welcomes and encourages applications from people with disabilities. Please access our Privacy Notice in relation to this at the following link for additional information on how we protect and handle personal information. To change or modify any personal information previously provided, please click here to access our Data Subject Access Request form.