Pachamama Group
Assistant Restaurant Manager

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Assistant Restaurant Manager – Soraya (London, August 2026)
Join Pachamama Group to shape an extraordinary restaurant experience in our UK debut—Soraya, an alluring Persian destination bursting with flavour, refined service, and unparalleled hospitality.
About the Role
Pachamama Family delivers exceptional, immersive guest experiences across our award-winning London venues. Our upcoming restaurant, Soraya, unlocks the rich and vibrant essence of Persian cuisine in June 2026. Named after the Andean Mother Earth deity—yet a word with roots deep in Persian lore—Soraya embodies our mission: to craft unforgettable dining adventures through creativity, craftsmanship, and connection.
This role is ideal for a passionate hospitality professional eager to lead service excellence while stepping into a fast-paced, creative industry during our inaugural London opening.
As an Assistant Restaurant Manager, you’ll support the Restaurant Manager—ensuring seamless operations, championing our team, and delivering service that leaves every guest in awe.
Key Responsibilities
Front-of-House Leadership
- Lead, inspire, and support the host team to deliver outstanding service, aligned with our high standards
- Provide pre-shift briefings and maintain peak continuity with the kitchen and bar partners
- Monitor service quality, guest interactions, and adherence to 荐 menu execution
- Foster an inclusive, coachable culture—from new hires to experienced team members
Staff Development
- Assist with recruitment, induction, and ongoing skills development of the front-of-house crew
- Conduct regular performance reviews and coaching sessions to align the team with service objectives
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Service Excellency
- Resolve guest feedback and complaints with professionalism and discretion
- Drive upselling of craft dishes (e.g., Mast O Khair, Lamb Koobideh, Chicken Joujeh) through team knowledge
- Define and uphold departmental service standards and SOPs
- Manage guest satisfaction data and suggest operational improvements
Operational Support
- Collaborate with the manager to plan schedules, manage staffing across shifts
- Coordinate with kitchen and bar teams for smooth military service flow
- Ensure compliance with health and safety, quality control, and sostenibility standards
Flexibility & Accountability
- Step in during peak periods to maintain service standards when needed
- Represent the restaurant in key group initiatives and events
Person Specification
Predatory Knowledge & Skills
- Proven 1+ years’ experience as a Floor Manager, Assistant Manager, or supervisory role in high-volume restaurants, fine-dining, or international concept environments
- Extensive knowledge of perspective service concepts (a plus pointedly if you’ve worked in cuisines)
- Exceptional machinery to multitask across functions while overseeing team dynamics
- Strong communication and negotiation skills to deescalate conflicts effortlessly
- Proficiency in operational planning, scheduling, and personnel management
- Committed to health & safety best practice and compliance systems
Desirable Traits
- Familiarity with Pachamama Group’s values—creativity, excellence, fearless experimentation
- Enthusiasm for door opening in a unique dining destination
- English language fluency (Italian or Arabic languages are a plus!)


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Why Join Us?
What We Offer
✦ Attractive salary aligned with your seniority, commensurate with experience ✦ Full service charge distribution—just for being part of our team ✦ Referral bonus: £300* per successful hire the candidate helps onboard ✦ Complimentary meals: Enjoy breakfast, lunch, and dinner Unlimited access as a team member ✦ Employee discount: 15% off across the entire Pachamama portfolio for you and guests (max 4 items) ✦ 32 days holiday—balance work and wellness ✦ Onboarding: Comprehensive job shadowing and on-orientation programs ✦ Psychosocial support: Free access to our Employee Assistance Programme (EAP)
Beyond Compensation
✦ Pension scheme: Employer contribution of 3% ✦ Monthly salary payouts—every final Friday ✦ Streaming access: Salary streaming up to 50%—on demand ✦ Regular check-ins: Performance apprentices delivered with career progression roadmaps ✦ Supply chain trust: Experience growth in our mission-driven companies em hub—right from the door
Apply Today
If you’re ready to shape the future of Persian-themed hospitality in London as an Assistant Restaurant Manager, we’d love to hear from you.
Apply here: [Link to Application Portal]: The perfect candidate should thrive under pressure, embody collaboration as a compass, and cherish motivations for an organisation with bold aspirations.
Let’s host magic together—Join us and find yourself at the heart of Pachamama.
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