Langham Hospitality Group
Assistant Restaurant Manager - The Langham, London
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Assistant Manager - Palm Court Restaurant
The Langham, London; Europe’s first Grand Hotel, is currently recruiting for an Assistant Manager in our Palm Court Restaurant to join our talented Palm Court team. We’re an equal opportunities employer, and we welcome and value applications from all communities.
About the Role
As a Palm Court Restaurant Assistant Manager, your main role will be to:
- Ensure the smooth running of breakfast, lunch and afternoon tea, and private events taking place in Palm Court
- Demonstrate a real understanding of achieving and maintaining quality through effective service management
- Lead a team that is genuine in delivering service excellence
- Be operational and visible to the team
- Assist with the achievement of departmental KPI results
- Support the Departmental Trainer in conducting all on-the-job training for all colleagues to ensure all Company standards are adhered to
Do you have?
- Similar experience in a luxury 5* hotel
- Passion for and excellent knowledge of food, beverage and service
- The ability to work under pressure
- The ability to lead by example and motivate a strong team
- The ability to adapt swiftly and seamlessly to situations that arise
- Confidence, professionalism and engaging personality
- Good communication skills and a very good level of English
Your Benefits
Financial Wellbeing
- Discretionary Service Charge
- 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
- Access to Wagestream – a salary advance benefit
- Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels
- Discounted accommodation at The Langham, London for you and your family
- Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
- Up to £750 Recommend a Friend referral bonus
- Seasonal Travelcard loan
- A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
- Company pension plan
- Life insurance
- Discounts in various high street and online shops
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Mental Wellbeing
- Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values
- Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
- 2 staff parties per year and several colleague social and community events
- Access to the Employee Assistance Programme by Hospitality Action (24/7)
- Access to Qualified Mental Health First Aiders on site
- Most Valued Colleague of the Month and Year Awards
- Long Service Awards
Physical Wellbeing
- Free meals on duty in our Staff Restaurant
- Uniform supplied and laundered, or if a non-uniform colleague, a complimentary valet service of work attire provided
- Enhanced Sick Pay
- Eye test vouchers
- Cycle2Work scheme
- Subsidised regular Back Massage, Reflexology & Chiropody Sessions
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Our Culture
Our company is dedicated to cultivating a supportive environment where "Our People, Our Pride" serves as a guiding principle, fostering innovation, collaboration, and personal growth.
Diversity & Inclusion
The Langham, London is an equal opportunities employer, committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on any protective characteristic.
Disability Inclusion
We are committed to disability inclusion and ensuring an inclusive recruitment process. If you require reasonable adjustments, such as accessible interview locations, adapted tests, or specific accommodations, please inform us at the outset. Our goal is to provide an equitable recruitment experience for all candidates.
Sustainability Pledge
We are extremely proud to be recognised as an environmentally conscious hotel, constantly striving to improve our eco policies and initiatives to help preserve our world for future generations. We attained Platinum EarthCheck certification for the 4th consecutive year in December 2023, making us the first UK hotel to achieve Platinum status in 2020 and one of only two hotels in Europe and the UK currently holding this prestigious certification.
Would you like to be our Palm Court Restaurant Manager? Then go ahead, apply!
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