LAW CHOICE RECRUITMENT
Assistant Secretarial Services Manager – global law firm -£68,000
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A leading international legal services firm is seeking an experienced Assistant Secretarial Services Manager to oversee the day-to-day management of a secretarial support team within a busy practice group.
This is a leadership role for an individual with strong people management skills, a passion for operational excellence, and experience working within a professional services environment. The successful candidate will play a key role in ensuring high-quality support services, driving continuous improvement initiatives, and supporting the development of team members.
Key Responsibilities
- Lead, manage and develop a team of secretarial professionals.
- Coordinate workflow, resource allocation and absence cover to ensure exceptional client service delivery.
- Conduct performance reviews, probation reviews and coaching conversations.
- Support recruitment, onboarding and development initiatives.
- Oversee annual leave, absence management and workforce planning processes.
- Build strong relationships with senior stakeholders and business support teams.
- Review and improve processes, promoting efficiency, technology adoption and AI-enabled solutions.
- Champion change initiatives and continuous improvement across the support function.
- Provide organisational and operational support to senior leadership within the practice group.
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About You
You will bring:
- At least three years’ management or supervisory experience in a similar role.
- Experience within a professional services environment, ideally legal or similar partnership-based organisations.
- Strong people management, coaching and mentoring skills.
- Excellent communication and stakeholder management abilities.
- Strong organisational skills with the ability to manage competing priorities.
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What’s on Offer
- Competitive salary and annual review.
- Performance-related bonus scheme.
- Flexible hybrid working arrangements.
- Generous holiday allowance with holiday-buy options.
- Private medical insurance.
- Enhanced family-friendly benefits.
- Comprehensive learning and development opportunities.
- Inclusive and supportive working environment.
This is an excellent opportunity for a people-focused manager looking to make a significant impact within a high-performing professional services organisation while helping to shape the future of business support services.
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