Ward Talent Team
Assistant Security Manager - London - EC4A
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Assistant Security Manager - London - EC4A
Assistant Security Manager
We are seeking a highly motivated and experienced Assistant Security Manager to join our team at a vibrant, modern state-of-the-art building.
The successful candidate will assist the Head of Security in ensuring the safety and security of employees, customers, and assets. You should blend a friendly, approachable personality with sharp perception, discipline, and the ability to handle complaints professionally while delivering accurate information.
A customer-oriented background is essential.
Position Details
- Pay Rate: £48,600 per annum
- Shift Pattern: Monday to Friday (60 hours per week)
- Location: EC4A 4BL
Apply now!
Role Requirements
- Valid SIA DS license and CCTV Licence
- Proven managerial experience or equivalent
Benefits
- Financial support for SIA Licensing and renewal
- Cycle to Work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
- Reward membership (includes):
- Discounted gym membership
- Retail and travel discounts
- Vouchers for restaurants and supermarkets
- Cinema tickets
- Access to a 24/7 free Employee Assistance Programme
Main Duties
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- Supervise daily security team operations, conduct team checks around the building, and ensure these are recorded
- Report any issues to the Head of Security
- Liaise with clients and tenants on security-related matters, providing advice and suggestions
- Ensure high standards of staff appearance, safety, and performance, addressing accident reports and procedural compliance
- Comply with Ward's Policies and Procedures
- Partner with service providers and customers’ representatives to meet site requirements effectively
- Maintain professional conduct during shifts and manage staffing, including sick leave, holidays, and records
- Manage site systems (Key/Holds, Access, CCTV, Fire & Security) and ensure all staff are trained
- Oversee equipment management, defect reporting, and stock control for emergency contingencies
- Respond to emergency situations, conduct investigations, and ensure timely reporting
- Prioritise Health & Safety—evacuate visitors, staff, and contractors safely while minimising risk
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Required Skills & Experience
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- Must deliver excellent customer service
- Five years’ experience leading teams of 10+ officers as a Supervisor/Manager
- Three-year history of working in a Security Control Room
- Competent IT skills
- Ability to think and act quickly in emergencies/under pressure
- Can produce clear verbal/written reports
- Maintains a high standard of personal presentation
- Reliability—punctuality/attendance ensures team effectiveness
- Works well as part of a team
- Deals calmly and confidently with public demands
- Understands equality & diversity principles
- Demonstrates interest and commitment to Ward’s clients
- Experience in incident resolution, evidence gathering, reporting
- Strong interpersonal skills for liaising with security staff, clients, contractors, and the public
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Required Qualifications & Licenses
✔ SIA DS & CCTV Licenses ✔ First Aid at Work Certificate
✨ Desirable
- Incident Management
- IOSH Certificate
- Customer Service Level 2
- Management Level 3
About Us
Ward Security delivers security solutions to UK businesses, including:
- CCTV Systems
- Property & Patrol Security
- Key-Holding & Alarm Response
- Guard Dog Services
- Plus many more
We believe in the vision: "We look after our people; our people look after our clients. We attract and retain the very best of talent."
Why Work For Us?
- Supportive team culture
- Uniform provided
- Competitive salary & benefits
- Career growth through:
- On-site Training Academy
- Leadership Development Programme
- E-learning opportunities
With initiatives like Million Minutes for Minds and workplace wellbeing awards, Ward Security pioneers inclusion, diversity, and mental health support, prioritising a healthy, sustainable, and fulfilling workplace.
As an equal-opportunity employer, we value every individual and strive to create a fair, respectful, and collaborative environment for all employees and applicants. We actively recruit, hire, train, and promote based on qualifications, skills, and abilities. Diversity is embraced, fostering success.
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