Ward Talent Team
Assistant Security Manager - London - EC4A
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Assistant Security Manager - London - EC4A
Assistant Security Manager
We are seeking a highly motivated and experienced Assistant Security Manager to join our team at our client’s state-of-the-art building in London.
The successful candidate will assist the Head of Security to ensure the safety and protection of employees, customers, and assets. They will need to demonstrate a friendly yet disciplined approach, ensuring high standards in customer service and crisis management.
Position Overview
- Title: Assistant Security Manager
- Location: EC4A 4BL
- Salary: £48,600 per annum
- Shift Pattern: Monday to Friday (60 hours per week)
Key Responsibilities
Supervision & Security Operations
- Supervise daily security team operations, conduct team checks, and ensure records are accurately maintained
- Report any security-related issues to the Head of Security
- Liaise with clients, tenants, and representatives on security matters, providing guidance and recommendations
Staff & Compliance Management
- Uphold high standards of staff appearance, performance, and safety
- Ensure adherence to Ward Security policies, procedures, and assignment instructions
- Maintain a safe working environment and act on accident/reporting protocols
- Enforce compliance with contract policies across all team members
System & Site Management
- Manage key control, patrol systems, access control, CCTV, fire safety, and security operations
- Ensure staff are trained in system procedures and duties
- Monitor all equipment for defects, maintaining replacements for contingencies and proper stock management
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Emergency Response & Health & Safety
- Oversee emergency responses and ensure investigations/reporting is timely and professional
- Lead and support in safe evacuations (staff, visitors, and contractors) during emergencies
- Prioritise staff and visitor health and safety as per security protocols
Required Skills & Experience
Essential Criteria
- 5+ years of leadership experience as a Supervisor or Manager, leading a team of 10+ officers
- 3-year minimum working experience in a security control room
- Proven ability to lead under pressure and manage emergencies efficiently
- Strong IT skills for monitoring and reporting
- Exceptional customer service with ability to resolve issues professionally
- High standards of punctuality, attendance, and professional conduct
- Experience in incident identification, evidence collection, and resolution
- Strong interpersonal and communication skills (with staff, public, clients, and contractors)
Certifications & Licences (Mandatory)
- Valid SIA Door Supervisor & CCTV Licence
- First Aid at Work Certificate
- Demonstrable experience supported by references
Desirable Skills & Qualifications
- Incident Management experience
- IOSH (Institution of Occupational Safety and Health) Certification
- Customer Service Level 2 qualification
- Management Level 3 qualification
About Ward Security
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At Ward Security, we provide comprehensive security solutions across the UK, including:
- CCTV monitoring & alarm response
- Building guards & key holding services
- Patrol security & property management
Our vision: "We look after our people; our people look after our clients. Our goal is to attract, retain, and develop talent to deliver exceptional service."
Why Choose Ward Security?
Competitive Benefits
✅ Uniform provided ✅ SIA Licensing financial support ✅ Secondary benefits via ReWard (£150/year value): Discounted gym membership, cinema tickets, retail & travel deals ✅ Cycle-to-Work salary sacrifice scheme ✅ Company pension & life assurance scheme ✅ Employee referral bonuses
Development & Wellbeing Initiatives
🌱 Training & Growth Opportunities – Leadership Programme, In-house Training Academy, online eLearning 🏆 Mental Health & Wellbeing Support – Certified MIND Silver Award workplace, inclusivity policies, diversity champion recognition 🎯 Career Path Opportunities for internal growth
Our Commitment to Diversity & Equality
Ward Security is an Equal Opportunity Employer. We recognise that diversity in skills and backgrounds fosters creativity, innovation, and excellence, providing equal opportunities to all applicants based on ability and potential. We celebrate a diverse and inclusive environment where everyone is valued.
Interested? Apply today and join a security solutions specialist that prioritises people!
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