The Hillingdon Hospitals NHS Foundation Trust
Assistant Service Manager - Planned Care
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Role Overview
This role provides an opportunity to develop experience in service management while working as part of a team to deliver the wider division’s key priorities. Planned Care covers a diverse range of services, and the post holder will support teams across several clinical areas.
Responsibilities
- Support the service management team across a range of medical specialties.
- Contribute to the delivery of key national and local standards, including RTT, cancer, and diagnostic waiting time targets.
- Work with service managers and clinical leads to help ensure services are safe, efficient, and aligned with the Trust’s CARES values.
- Oversee the day-to-day running of medical staffing and on-call rotas.
- Provide effective leadership to the team, supporting them to ensure administrative duties are completed effectively.
- Maintain service rotas to a high standard, oversee staffing issues, and escalate to the relevant Service Managers.
Duties
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- Liaise with service managers and clinical leads to ensure performance and access targets are met.
- Identify areas for improvement.
- Work with data and data quality to complete timely data submissions.
- Assist in the production of specific service reports.
Key Areas of Responsibility
- Service Management
- Staff Management
- Financial Management
- Rota Management
About the Trust
The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics, and maternity services. The Trust’s services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit, and outpatient clinics.
The safety and well-being of our patients and staff is paramount, and we are making urgent improvements to address this – particularly in infection prevention and control. We are working in partnership with local GPs, charities, community services, academic partners, our local authority, neighbouring hospitals, and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitals provide high quality, safe, and compassionate care, while driving forward the building of the new Hillingdon Hospital.
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We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.
Contact Information
For further details or informal visits, contact:
- Name: Anisha Bhargava
- Job Title: Senior Service Manager
- Email Address: anisha.bhargava@nhs.net
- Telephone Number: 07827254176
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