Helen & Douglas House
Assistant Shop Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Assistant Shop Manager
Location: Wallingford Hours: 22.5 hours per week (including weekend rota) Salary: £15,052.20 per annum (full-time equivalent: £25,087 per annum pro rata) Closing Date: 14th July 2026 at 12 noon
About the Role
Are you passionate about supporting our charity and eager to contribute to a meaningful mission? Join Helen & Douglas House as an Assistant Shop Manager in our Wallingford shop. We are offering a permanent part-time position, working 22.5 hours per week.
You will play a vital role in our busy shop, working alongside a team of volunteers to maximise sales profits while providing exceptional customer service. Previous experience in charity retail would be beneficial, but we prioritise the right attitude and willingness to learn. Full training will be provided.
This role will push you to develop strong organisational and IT skills, invest in a good eye for detail, and equip you with the capability to manage volunteer teams effectively in diverse situations. You will be supported by the Shop Manager and Area Manager to achieve your objectives.
Responsibilities
- Assist in driving shop sales profits and supporting the organisation’s mission.
- Deliver spectacular customer service to shoppers.
- Manage volunteer teams and ensure a positive working environment.
- Work weekends on a flexible rota system, depending on business needs and volunteer availability.
- Work collaboratively to improve delivery of care through innovation and continuous feedback.
- Represent the charity with pride and responsibility.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
- A committed and driven attitude to succeed in a busy and varied role.
- Strong organisational skills to balance multiple tasks efficiently.
- Proficient IT skills to manage operational tasks.
- The ability to manage teams and support volunteer roles in different scenarios.
- Flexibility to adjust working hours based on the shop’s rotational system.
- Willingness to undertake a Disclosure and Barring Service (DBS) check.
Benefits of the Role
- Opportunity to contribute to a meaningful cause, supporting life-limited children and their families through Helen & Douglas House.
- A supportive and innovative work environment that values feedback and improvement.
- Shared interview questions in advance to prepare comprehensively.
- Free, equal opportunities for all based on diverse backgrounds and skills.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
About Helen & Douglas House
Helen & Douglas House is a registered hospice charity based in Oxford, offering:
- Palliative, respite, end-of-life and bereavement care for life-limited children and their families.
- An organisational culture that encourages open debate, questioning, and challenging of practices to enhance patient care.
- Equal opportunity employment and a commitment to safeguarding children and young people.
Application Process
- Applications will be accepted on a rolling basis. Visit as soon as possible as the role may close at any time.
- Successful candidates will be invited to interviews conducted virtually via Microsoft Teams.
Safeguarding & Accessibility
- DBS checks are required for all employees.
- Helen & Douglas House is committed to safeguarding children and young people.
- We are an equal opportunities employer and welcome and value diverse backgrounds.
- Adjusted recruitment accommodations can be arranged via recruitment@helenanddouglas.org.uk.
Contact: 📞 Telephone: 01865 794749 📧 Email: recruitment@helenanddouglas.org.uk 📍 Address: 14A Magdalen Road, Oxford, OX4 1RW
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills