Assistant Store Leader – Operations

SKIMS is a solutions-oriented brand creating the next-generation of underwear, loungewear, and shapewear.

We set new standards with our game-changing product and are a driving force within pop culture. As an Assistant Store Leader, you will work closely with the Store Leader to ensure the store is operationally sound, business results are achieved, and exceptional customer service is provided consistently.

In this role, you will have the opportunity to grow and develop your leadership skills while making a significant impact on the store's success.

What sets this role apart is the unique opportunity to contribute to the growth of SKIMS, a leading brand in the fashion industry. As an Assistant Store Leader, you will not only help shape the future of our retail stores but also have the chance to advance your career within our organization.

If you are a motivated, detail-oriented individual with a passion for fashion and a desire to excel in a leadership role, we invite you to apply for this exciting opportunity with SKIMS.

You’ll partner with the Store Leader to keep the business running efficiently, drive results through operational routines, and coach the team on brand standards. You bring an organized, solutions-oriented mindset and lead by example, while balancing a high volume environment with polish in every part of the day.

Responsibilities

• Support daily business operations with a strong focus on Operational Excellence, ensuring processes, systems, and standards are consistently executed with efficiency and care
• Oversee all Back of House operations, including shipment, new flow, inventory accuracy, and back room/offsite organization, while maintaining productivity
• Manage replenishment, size integrity, and product availability. Flag any concerns to leadership and partner on real time solutions
• Own damage processing, returns, and ensure accuracy in all inventory related responsibilities through a lens of Operational Excellence
• Maintain and manage all store supplies, equipment, and technology, ensuring proper function and reporting any service requests with urgency
• Ensure the team is trained on operational policies, safety, and loss prevention protocols, bringing a calm and focused leadership style to high-pressure moments
• Deliver strong floor leadership during peak hours by stepping into guest-facing zones and modeling Customer Obsessed behaviors that are warm, inclusive, and intentional
• Be an expert by leading team training on fit, function, and product knowledge to support excellent and confident customer service behaviors
• Train and coach the team on visual standards and product placement, maintaining a floor that is both on-brand and responsive to business trends
• Use store reporting tools and data to support inventory excellence, stock optimization, and KPI goals to Drive Results
• Communicate regularly with the Store Leader and HQ team, share feedback on allocation, product flow, and customer data
• Support planning and executing floor sets, store actions, and any operational priorities that support company and store initiatives
• Be flexible across zones and responsibilities, showing Learning Agility in adapting to changing priorities and taking feedback with ownership
• You Inspire Yourself & Others through clear and respectful communication with your team, contributing to a culture of trust, collaboration, and accountability