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Assistant Store Manager
Role Description
This full-time, on-site Assistant Store Manager role is based in Greater London.
The Assistant Store Manager supports the Store Manager in overseeing daily store operations, including:
- Opening and closing procedures
- Sales floor supervision
- Staff scheduling
- Driving sales performance
- Ensuring high standards of visual merchandising
- Monitoring inventory levels to maintain adequate stock
The role also involves:
- Coaching and supporting team members
- Resolving customer concerns
- Promoting a positive, inclusive store culture
- Monitoring store policies
- Assisting with loss prevention measures
- Reporting sales results and key performance indicators (KPIs)
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Qualifications
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- Strong customer service orientation, with skills in Customer Satisfaction and Customer Service
- Effective interpersonal and Communication skills for engaging customers and supporting team members
- Experience or demonstrated capability in Store Management, including supervising staff and overseeing daily operations
- Awareness of Retail Loss Prevention practices, with the ability to follow and promote store security procedures
- Previous retail experience, preferably in a supervisory or team lead position
- Ability to work flexible hours, including weekends and holidays, as required by store operations
- Solid organisational and problem-solving skills, with attention to detail and accuracy in cash handling and reporting
- Basic proficiency with point-of-sale systems and standard office software; additional language skills are a plus
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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