Vision Express
Assistant Store Manager
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job description
Assistant Store Manager
Location: (Apply Now for Store Primary Role: Supporting the Store Manager in managing daily store operations
About the Role
As an Assistant Store Manager at Vision Express, you’ll assist in leading the frontline of our stores—ensuring top-notch customer service, hitting sales targets, and maintaining our high visual merchandising and store presentation standards.
You’ll oversee team management, stock and cash handling, and daily operations while upholding our brand promise of helping customers "Step Out in Confidence" through tailored eye care solutions.
Responsibilities
- Support the Store Manager in overseeing daily operations
- Manage the team to deliver exceptional customer service
- Achieve sales targets while maintaining brand standards
- Ensure high-quality visual merchandising and store presentation
- Assist with administrative tasks, including stock ordering and reporting
- Handle cash management and financial reporting
- Foster a positive and productive work environment
- Contribute to meeting business objectives and supporting Vision Express’s mission
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Benefits
- Free eyewear annually (immediate eligibility)
- Monthly bonus potential (up to £350) plus uncapped commission
- Family & friends discount (up to 75%) with free eye tests
- 33 days annual leave, with the option to buy or sell holidays
- Employee Assistance Program (confidential wellbeing support)
- Access to the OneSight EssilorLuxottica Foundation opportunities
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Skills & Experience We Value
- Problem-solving for colleagues and customers
- Customer-obsessed mindset, providing exceptional service
- Ability to influence others with positivity
- Active listening and empathy for customers’ and colleagues’ needs
- Remaining calm and supportive in challenging moments
- Teamwork to achieve store targets
- Brings confident brand representation and positive energy
Why Vision Express?
- Join a network of over 550 stores across the UK & Ireland
- Growth opportunities to share knowledge, develop skills, and advance your career
- A culture built on diversity, inclusion, and mutual trust—driving exceptional results together
- Make a real impact in eye care, helping customers see clearly and live confidently
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