Nike
Assistant Store Manager - (Assistant Head Coach) - Bicester
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Assistant Store Manager - (Assistant Head Coach) - Bicester
Join NIKE and Help Create the Best Retail Team on the Globe!
About the Role
In our NIKE Retail Stores, we use special titles to describe our positions:
- Store Manager → "Head Coach"
- Assistant Store Manager → "Assistant Head Coach"
- Department Manager → "Coach"
- Team Leader → "Lead"
- Sales Associate → "Athlete"
Are you the Assistant Head Coach this team needs?
Responsibilities
As an Assistant Head Coach, you will:
- Collaborate with the Head Coach to craft an exceptional shopping experience and ensure service excellence for our customers.
- Coordinate, support, and supervise a diverse team, fostering an excellent work environment—including:
- Recruitment, development, performance management, and staffing.
- Implement operational excellence, leveraging processes and tools to:
- Meet sales targets.
- Optimise service quality.
- Boost customer satisfaction and efficiency.
- Oversee critical departments:
- Commercial, Athlete, and/or Consumer Experience.
- Assist the Head Coach in executing NIKE’s strategy, including:
- Sustainability initiatives.
- Membership programs.
- Digital service rollouts.
- Provide weekly reports on:
- Store activities.
- Local market trends.
- Customer insights.
- Ensure full compliance with NIKE’s standards and guidelines.
- Work closely with business partners across stores and HQ.
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Benefits
What awaits you at NIKE?
- Competitive salary aligned with market rates and experience.
- Monthly bonus opportunities.
- Discounts onNIKE products—online and in-store.
- ** glucose** comprehensive Benefits Package, including a Pension & Share Scheme.
- Career growth with thrilling development and training programs in:
- Leadership, sales, and products.
- A dynamic and motivating workplace that prioritises Diversity, Equity & Inclusion (DE&I).
- Flexible workplace with staff dress codes that showcase the NIKE team spirit.
- Access to sports activities.
- Invites to unique NIKE moments exclusive for employees.
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Requirements
Here’s what you bring to the game:
Skills & Experience
- Passion for NIKE and/or love of sports (this one’s a must!).
- Retail & leadership experience (former roles preferred but not mandatory).
- Excellent written and spoken English command.
- Proven track record of serving exceptional customer experiences.
- Coaching abilities to develop and lead a high-performing team.
- Strong communicator with a customer-first mindset.
- Availability to work flexible shifts, including evenings and weekends.
Qualifications
- Extensive retail experience, with a focus on management.
- Enthusiasm for sports and/or sports fashion.
- Accessibility for weekend/night shifts.
⚠️ Note: Relocation support is not provided for this role.
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