Addition
Assistant Store Manager
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Assistant Store Manager
Introduction
This independent storage business is doing things differently — smart tech, brilliant service, and serious growth ambitions. They're now looking for a driven Assistant Store Manager to support the day-to-day running of their Harrow site and grow into a key part of their success story.
Role Overview
- Location: Sunbury
- Package: £35,000 – £40,000 + performance-related rewards
- Industry: Storage / Retail / Customer Service
What You'll Be Doing
- Support the Store Manager in driving sales, service, and operational performance across the site.
- Help lead and coach a small, motivated team — contributing to a positive and goal-driven culture.
- Convert customer enquiries into sales and assist in maximising occupancy through confident upselling.
- Deliver a top-tier customer experience across phone, email, and in-person interactions.
- Assist with day-to-day operations, safety, and compliance to keep the store running smoothly.
- Support with cash handling, invoicing, and basic financial administration.
- Keep the site looking sharp and on-brand at all times.
- Handle customer queries and resolve issues professionally and efficiently.
- Step up to deputise for the Store Manager in their absence.
- Occasionally support with vehicle operations when required.
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Main Skills Needed
- Experience in a supervisory or assistant management role within retail, storage, or hospitality.
- A natural people person with early leadership experience and a passion for developing others.
- Commercially aware with an understanding of sales targets and how to hit them.
- Proactive, reliable, and comfortable taking ownership when needed.
- Organised and tech-savvy — confident using Microsoft Office and digital tools.
- Must live within 30 minutes of Harrow.
What's in It for You
- Competitive salary plus performance-based rewards.
- 25 days' holiday + bank holidays + your birthday off.
- Paid Christmas shutdown and a genuinely supportive team culture.
- Health and wellbeing platforms (Perkbox, Medicash).
- Real career progression — a clear pathway to Store Manager as the business grows.
- Enhanced paternity pay, cycle-to-work scheme, and team socials.
- Free EV charging and company pension scheme (up to 3% contribution).
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This is a brilliant opportunity for someone ready to take their next step into management within a business that'll actually back their development.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.
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