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Assistant Training Coordinator – Administration Apprentice - J3486
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Assistant Training Coordinator Apprentice
We are looking for an Assistant Training Coordinator Apprentice to join our host Administration and HR department. This is a fantastic opportunity to gain hands-on experience supporting training programmes while working towards a recognised Level 3 Business Administration qualification.
Wage
- £17,433 a year
Planned salary increase each year
Training course
- Business administrator (level 3)
Hours
- 9am to 5pm, Monday to Friday with ½ hour lunch.
- 37 hours 30 minutes a week
Start date
- Monday 3 August 2026
Duration
- 1 year 9 months
Positions available
- 1
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This is an exciting opportunity to join Xylem Water Solutions as an Assistant Training Coordinator Apprentice. Working alongside experienced professionals, you'll support the Business & HR team while developing the knowledge, skills & behaviours needed for a rewarding career. No two days are the same, & you'll gain hands-on experience across business administration, training coordination & office support in a friendly & supportive environment.
As an Assistant Training Coordinator Apprentice, you'll support both the Business & HR teams with a wide range of administrative & training activities.
Your duties will include:
- Supporting diary management, calendars, appointments & meetings
- Organising travel, accommodation & itineraries
- Preparing reports, presentations & meeting documentation
- Taking meeting notes & following up on agreed actions
- Coordinating business events, meetings & activities
- Handling confidential information professionally
- Processing invoices, expenses & general business admin
- Liaising with colleagues, customers, training providers & other stakeholders
- Providing reception cover when required
You'll also play an important role in supporting the company's learning & development activities by:
- Coordinating training sessions, workshops & learning events
- Booking venues, arranging equipment & organising training logistics
- Maintaining accurate training records & updating the Learning Management System (LMS)
- Sending training invitations, joining instructions & learning resources
- Monitoring training completion & producing training reports
- Supporting employee onboarding & induction programmes
- Gathering learner feedback & helping to improve future training programmes
Every day will provide new opportunities to develop your communication, organisation & administration skills while making a real contribution to the business.
We're looking for someone who is:
- Enthusiastic, positive & eager to learn
- Well-organised with excellent time management skills
- A confident communicator who enjoys working with people
- Accurate, with excellent attention to detail
- Able to prioritise tasks & manage a varied workload
- Comfortable using Microsoft Office, including Word, Excel & Outlook
- Interested in building a career in Business Administration, Human Resources or Learning & Development
Experience of using a Learning Management System (LMS) would be beneficial but isn't essential, as full training will be provided
You'll benefit from:
- Gaining valuable workplace experience while studying towards a nationally recognised apprenticeship
- Learning from experienced professionals in a global organisation
- Working in a supportive team that will invest in your development
- Developing transferable skills that will support your future career
- Being part of an innovative business committed to sustainability
- Excellent opportunities for long-term career progression
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Throughout your apprenticeship you'll develop skills in:
- Business Administration
- Learning & Development support
- Customer service
- Organisation & planning
- Professional communication
- Digital systems & record management
- Teamworking & stakeholder engagement
Where you'll work
Private Road Number 1
Colwick
Nottingham
NG4 2AN
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
- WEST NOTTINGHAM COLLEGE
Training course
- Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
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Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The training will be delivered by West Notts College. They have mandatory attendance to 9 Master classes, which enhances the delivery, learning and experience for the apprentices and their employer. The rest of the delivery is conducted in the workplace and using the OneFile E portfolio.
Business administrators develop key skills and behaviours to support their own progression towards management responsibilities. The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.
During your advanced apprenticeship you will be mainly developing, implementing and maintaining administrative services for customers and clients.
Essential qualifications
- GCSE in:
- Maths and English (grade Grades 4 to 9 (A* to C))
- Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
About this employer
As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Apprenticeship Agency (FJAA) will employ the successful candidate on behalf of this employer. 99% of our apprentices gain full-time employment with their host organisation after completing their apprenticeship or they have progressed onto higher qualifications. The experience and knowledge you gain, plus the relationships you develop, make it easier to progress quickly.
http://www.theswac.org.uk (opens in new tab)
Company benefits
- NEST pension scheme
- SWAC Mentor
- Onsite parking
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
The administration role may be a gateway to further career opportunities.
The contact for this apprenticeship is:
SOUTH WEST APPRENTICESHIP COMPANY LTD
Emma
info@theswac.org.uk
The reference code for this apprenticeship is VAC2000040819.
Closes in 13 days (Monday 20 July 2026 at 11:59pm)
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