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Assistant Voice Officer – Families First Programme, Sandwell Children's Trust
Sandwell Children’s Trust is committed to enhancing the lives of children and ensuring their voices are heard, respected, and central to every decision affecting them. Part of our Working Together Strategy and Families First Programme, we are recruiting an Assistant Voice Officer to play a transformative role in voice-driven children’s services.
Why Join Sandwell Children’s Trust?
- Generous Work-Life Balance
- 31 days’ annual leave, plus 5 additional days for long service recognition
- Your birthday off and 8 Bank Holidays
- Concessionary Christmas working day
- Attractive Benefits
- EG Local Government Pension Scheme with 21.6% employer contributions
- Service awards for every 2, 5, 10, and subsequent 5-year milestone
- Flexible working & structured career progression
- Comprehensive benefits package, plus business mileage (55p/mile) and subsistence payments
- meaningful impact—make a difference in children’s lives while joining a dynamic, supportive team.
About The Role
Our Assistant Voice Officer will directly engage with vulnerable children and young people across key Sandwell programmes:
- Families First
- Children in Need (CIN) and Child Protection (CP)
- Children and Young People with SEND
You’ll build trusting, empowering relationships, ensuring children feel safe, heard, and respected. Their voices will drive individual care planning improvement and wider service transformation.
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Key Responsibilities
- Direct Engagement
- Conduct participation work including home visits
- Develop creative and flexible methods to gather children’s voices (e.g., creative activities, digital tools)
- Support & Advocacy
- Assist children in engaging with leaders, decision-makers, and forums
- Facilitate groups, activities, and events designed for meaningful participation
- Collaboration
- Work alongside social workers, Families First teams, SEND specialists, and partner agencies to embed voice-led practice
- Reporting & Influence
- Accurately record children’s feedback for reports and service improvement
- Contribute to co-design and co-production efforts in partnership with young people
- Embedding Participation
- Support practitioners in delivering meaningful participation in their work
- Develop resources (e.g., toolkits, visible tools) to promote children’s rights and active involvement
About You
We’re seeking someone passionate about children’s rights and empowering young voices, particularly for those in vulnerable and marginalised communities.
You’ll have:
- Proven experience working directly with children (e.g., within Families First, CIN, CP, or SEND services)
- Strong communication & adaptability—skilled in supporting different abilities, needs, and communication styles
- Relationship-building expertise—able to foster trust and respect in vulnerable populations
- A commitment to participation—advocating for children’s voices in all decision-making processes
- Resilience & empathy, with inclusive practice at heart
- Clear written and digital proficiency, including data entry and report creation
- Minimum NVQ Level 3 (or equivalent) qualification or evident experience with children and young people
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Apply To Join Our Team
This is a fixed-term position until 31 March 2028 (37 hours/week).
Ready for an impactful role where your work truly shapes better outcomes for Sandwell’s children?
Apply now via: Apply Here | The Sandwell Deal – Benefits & Culture
Or for further details, email: recruitment_childrenstrust@sandwell.gov.uk
Sandwell Children’s Trust Commitments: We expect ALL staff to uphold safeguarding standards. An Enhanced DBS Check is mandatory for this role.
"Because children deserve a voice you believe in. #ComeHomeToSandwell."
Key Type: Fixed-Term Contract,Families First,Children’s Rights,Early Years,NVQ Level 3,Safeguarding,Diverse Youth Engagement
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