Expedia Group
Associate Air Account Manager
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Account Manager (Air Partnerships Team EMEA)
Travel Partnerships and Advertising, Expedia Group
About the Role
At Expedia Group, we empower travelers to explore the world with confidence, ease, and joy. Our Five Behaviors—Traveler First, Think Big, Operate with Excellence, Ownership Mindset, Succeed Together—shape an environment where collaboration and impact thrive.
The Air Partnerships Team in the EMEA Region partners with airlines, hotels, DMOs, and other partners to deliver exceptional traveler and business-to-business (B2B) experiences. We’re growing our marketplace for both Expedia Group’s valued partners and millions of travelers worldwide through supply diversification and investment in our advertising and media units.
We’re looking for a driven, strategic, and relationship-driven Account Manager to grow our airline partnerships in EMEA. In this role, you’ll develop localized strategies for airline accounts, collaborate cross-functionally to refine content and competitive positioning, and expand revenue opportunities for both partners and our business.
Key Responsibilities
Partner Engagement & Growth
- Develop and execute localized business strategies for air supply in EMEA, aligning with senior Air Account Managers to optimize relationships and position Expedia Group as the preferred airline partner.
- Build and maintain strategic relationships with key airline decision-makers in the region through regional and one-on-one meetings.
- Source, secure, and operationalize competitive content with leaders to counterbalance competitors and analyze market gaps.
- Interpret performance data on Expédia Group’s products, services, and solutions to ensure airline partners perceive added value from our partnerships.
Account Management & Relationship Development
- Create and nurture growth opportunities for airline accounts (e.g., progress/strategic meetings) by recommending data-backed solutions that meet partners’ needs.
- Collaborate with regional account counterparts to implement scalable, high-impact business processes for maximizing account performance.
- Identify and present value propositions (supported by data, case studies, or prototypes) to sustain airline partnerships.
- Represent Expedia Group at industry events, including domestic and international travel, to network with key stakeholders.
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Strategic & Commercial Execution
- Work with senior leadership to learn contract negotiation processes and support commercial arrangements, including leveraging legal resources when necessary.
- Develop financial understanding of partnership terms and their impact to strengthen negotiations.
- Support creation of Strategic Account Plans and business reviews with senior Air Account Managers, by providing regional data, insights, and actionable priorities.
Industry Awareness & Collaboration
- Monitor and understand market trends, competitors, and trends impacting airline relationships and trend opportunities.
- Contribute to strategic business cases as needed, providing nuanced market inputs for improved product efficacy, innovation plans, and scaling improvements.
Experience & Qualifications
Essential Requirements
- Bachelor’s or Master’s degree or equivalent working experience in a tourism, marketing, sales, or business-related field.
- 2+ years of professional experience; travel, aviation, or consumer goods sector preferred.
- Proficient in English (written and spoken); bilingual candidates highly welcome.
- Exceptional communicator, able to adapt communication styles across diverse stakeholders (partners and internal teams).
- Demonstrated sales, portfolio management, and account development skills, including identifying opportunities, presenting pitches, and scaling client relationships.
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Technical & Analytical Skills
- Strong ability to analyze performance data, interpret market insights, and apply knowledge to develop solutions.
- Familiarity with contractual terms and commercial constructs, even if not fully experienced.
- Experience in monitoring international partners and individual revenue streams is an asset.
Preferred Qualifications
- Hands-on experience in aviation, travel, or hospitality sectors and knowledge of customer service in these areas.
- Familiarity with CRM or sales software and preferred ways of tracking performance.
- A hands-on, detail-oriented attitude rooted in problem-solving and growth thinking.
What Expedia Offers
- Flexible and supportive workplace aligned with our Five Behaviors framework, enabling career growth and work-life balance.
- Tailored accommodations for disability access and adjustment in the hiring process.
- Professional development, diverse opportunities, and community engagement initiatives.
Culture & Equity
Expedia Group fosters inclusivity, diversity, and equal opportunity across all backgrounds—regarding race, religion, gender, age, or disability. Applications are evaluated without regard to personal attributes beyond job relevance.
About Expedia Group
Expedia Group supports 400+ brands (including Vrbo, Hotels.com, Expedia Cruises, Orbitz, and travel advertising tools) to empower 400+ million travelers annually. Proudly listed on NASDAQ, we shape fair industry mechanisms so promotions and consumers can explore confidently worldwide.
For any inquiries about job notifications, use only @expediagroup.com emails. The only official roles advertised are on careers.expediagroup.com/jobs. Never disclose financial/personal details until verified contact from Talent Acquisition.
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