JPMorganChase
Associate Control Manager - ICB Investments
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Associate Control Manager - ICB Investments
Associate Control Manager – Investment Product Control Management
Job Summary
Are you ready to make a meaningful impact in a dynamic, global environment? Join JPMorgan Chase’s International Consumer Banking Personal Investments team, where you will help shape the future of our Investments proposition. You will grow your career alongside a diverse, innovative group, mastering new skills and contributing to a culture that values teamwork, creativity, and continuous improvement.
In this role as an Associate Control Manager within the Investment Product Control Management team, you will play a pivotal role in proactively managing operational risks and supporting the expansion of our product offerings. You will collaborate with cross-disciplinary teams to identify and address emerging risks, ensuring our business remains strong and resilient. You will foster a people-first culture, championing innovation and inclusivity while helping us deliver best-in-class solutions to our customers and communities.
This leadership position will position you at the heart of our efforts to grow responsibly and drive positive change.
Job Responsibilities
- Design and implement control frameworks to ensure compliance with regulatory requirements and internal policies.
- Collaborate with product development teams to identify and mitigate risks associated with new and existing Investments products.
- Conduct comprehensive risk assessments for product development and change initiatives.
- Monitor and evaluate the effectiveness of existing controls, recommending improvements as needed.
- Provide training and guidance to staff on control processes and risk management practices.
- Contribute to the Compliance and Operational Risk Evaluation (CORE) program, focusing on:
- Control design
- Risk assessment
- Issue management
- Governance
- Partner with colleagues across business, operations, legal, compliance, risk, audit, regulators, and technology to drive rigorous operational risk practices.
- Manage key metrics to inform on the health of the operational risk and control environment.
- Support cross-departmental initiatives, including awareness programs and training sessions.
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Required Qualifications, Capabilities & Skills
- Relevant experience in operational risk management within:
- Product
- Controls
- Compliance
- Audit
- A large financial institution
- A regulator, consulting firm, or retail investments manager
- Ability to:
- Perform process walkthroughs
- Translate process understanding into effective risk identification and control design documentation
- Strong acumen for risk identification, assessment, and development of effective control mechanisms.
- Experience partnering with business and stakeholders to manage remediation of operational risk issues.
- Good knowledge of investment products and services, such as:
- Wealth Management
- Managed Investments
- Self-Directed Investment
- Strong communication and interpersonal skills, including stakeholder engagement experience at all levels.
- Effective time management and prioritization skills.
- Knowledge of Agile and hands-on experience using tools such as JIRA and Confluence.
Preferred Qualifications, Capabilities & Skills
- Experience supporting product expansion into new markets.
- Proven ability to drive cross-functional initiatives and foster a proactive risk management culture.
- Familiarity with regulatory requirements impacting consumer banking investments.
- Experience in designing and delivering training or awareness programs.
- Ability to analyze and report on operational risk metrics.
- Experience working in a global, matrixed organization.
- Bachelor’s degree in business, finance, or a related field.
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About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals, and institutional investors.
Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength, and the diverse talents they bring directly contribute to our success. We are an equal opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About The Team
Our Corporate Functions cover a diverse range of areas, from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we set our businesses, clients, customers, and employees up for success.
The Control Management team maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four key areas:
- Control Design & Expertise
- Risks & Controls Identification/Assessment
- Issues & Control Deficiencies
- Control Governance & Reporting
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