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Ministry of Justice UK

Associate Delivery Manager (Ref: 20049)

London
£42.9k – £53.2k/yr
Posted 1 day ago
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Job Locations

East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber


Job Summary

These positions are based Nationally.


Job Description

Associate Delivery Manager

  • Location: National*
  • Closing Date: Sunday 2nd August 2026
  • Interviews: w/c 10th August 2026
  • Grade: SEO (MoJ candidates who are on a specialist grade will be able to retain this grade on lateral transfer)
  • Salary: London: £49,325 - £53,081, National: £42,914 - £46,182
  • Working pattern: Full-time, Part-time, Flexible working
  • Contract Type: Permanent
  • Number of vacancies: 4
  • Vacancy number: 20049

We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP.

Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.


The Role

Please note this role requires you to pass Security Check clearance. More details can be found here.

We’re recruiting for Associate Delivery Managers here at Justice Digital, Data and Science to be part of our warm and collaborative team in Legal Aid Agency (LAA) Digital.

This role aligns against Associate Delivery Manager from the Government Digital and Data Framework.

LAA Digital design, build and maintain digital products used by those who need legal aid, the legal aid providers that advise and represent them and LAA caseworkers and other staff. Our vision is to create legal aid services that are easy to understand and use, built on modern, secure, affordable and adaptable technology.

You’ll be someone who wants to work towards becoming an experienced delivery manager leading a multidisciplinary team, supporting and continuously improving products of significant scale and complexity. You’ll get support to develop in this role from your people manager, delivery manager peers, the wider delivery community and from formal learning opportunities.

Working as an associate delivery manager, you’ll be responsible for building, maintaining and motivating teams, ensuring the team collaborates to focus on what is most important. You will facilitate a culture of continuous improvement in the team. You will proactively manage dependencies and risks to overcome obstacles to delivery.

More information around what it is to be an associate delivery manager can be found here.

To learn more about being part of the delivery community in MoJ, please watch some of these videos from Lianne, Nic & Harry, or read a previous blog post. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.


Benefits

You’ll receive a range of excellent benefits when you join our department, including:

  • A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
  • 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service), plus 8 bank holidays and a privilege day for the King's birthday.
  • Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work–life balance.
  • Employees are allocated 10% of their working time for personal and professional development.
  • A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.
  • Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!

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Key Responsibilities:

  • You’ll be responsible for building, maintaining and motivating agile teams; protecting the team and ensuring collaboration to focus on what is most important. You’ll facilitate a culture of continuous improvement. You will proactively manage dependencies and risks to overcome obstacles to delivery.
  • You’ll be responsible for planning and forecasting work with your product manager and with the input of the team. Developing and iterating the plans over time as the needs of a team and a product change throughout the stages of the product life cycle.
  • You will build trust with Leaders, Stakeholders and Teams to encourage a culture of experimentation, advocating for lean and agile practices to create better outcomes.
  • You’ll be a people advocate - you will help teams evolve their practices for optimal team health and performance. You will understand the importance of assessing team health in the context of the systems they operate and in providing feedback, reflections or support.
  • You’ll be a community advocate and share your own learnings by contributing regularly to your profession and taking part in informal support networks with peers.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!


Person Specification

Essential Criteria:

  • Agile and Lean Practices: You have some practical experience and understanding of Agile tools, techniques and principles. You can adapt and reflect, be resilient and have the ability to see outside of the process.
  • Team Dynamics & Collaboration: You understand the importance of positive team dynamics, collaborative working and empowering a delivery team. You are able to give and receive feedback to team members and understand the importance of doing so appropriately.
  • Communicating Between the Technical and Non-Technical: You can communicate complex information to technical and non-technical stakeholders and facilitate discussion within a multidisciplinary team.
  • Maintaining Delivery Momentum: You can actively track, manage, escalate and communicate risks and dependencies.
  • Making a Process Work: You can help a team find the process that works best for them and guide them to focus on the outcome.

Willingness to be assessed against the requirements for SC clearance


Diversity and Inclusion

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

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Our values are Purpose, Humanity, Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.


Salary Information

Base salary for this role is from (London) £49,325 - £53,081 & (National) £42,914 - £46,182.

New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band. Existing Civil Servants moving on a level transfer will retain their current base salary or move to the minimum of the pay band for the role, whichever is higher. Existing Civil Servants who are promoted will either move to the bottom of the new grade’s pay band or receive a 10% uplift, whichever provides the greater increase.


How To Apply

In Justice Digital, Data and Science, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles frameworks. We shall assess a combination of your Experience and Behaviours during the assessment process.

Stage 1 - Application And Sift:

To apply for this position, you must submit the following as part of your application:

  • A CV detailing your career history (including any relevant qualifications).
  • A Personal Statement (no more than 500 words) which should outline your experience and skills, giving clear examples of work undertaken. It should specifically address the three criteria listed below, using a separate paragraph for each:
    • Team dynamics & collaboration
    • Maintaining delivery momentum
    • Making a process work

Candidates who do not adhere to the Personal Statement directions above may be rejected on this basis.

A diverse sift panel will review the information in your CV and Personal Statement to assess the sift criteria specified above. We operate an anonymous shortlisting process. Please ensure your CV and Personal Statement do not include your name or any other identifying details.

Should we receive a high volume of applications, a pre-sift based on Team Dynamics & Collaboration will be conducted before the sift.

Please access the following link for guidance on how to apply - Application Guidance

Stage 2 - Interviews:

Successful candidates who meet the required standard will then be invited to a panel interview held via Microsoft Teams.

At interview stage, you will be assessed against the following Success Profile elements: Experience (see person specification above), and the following Behaviours:

  • Delivery at Pace
  • Working Together
  • Communicating and Influencing

As part of your interview, you will be asked to deliver a presentation that assesses your experience of ‘Team Dynamics & Collaboration’. Details will be given during the interview.

Appointments are made strictly in merit order. In the event that two or more candidates receive identical interview scores

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Skills

Agile Practices
Lean Practices
Team Dynamics
Collaboration
Communication
Risk Management
Dependency Management
Continuous Improvement
Planning
Forecasting
Stakeholder Engagement
Feedback
Empowerment
Adaptability
Problem Solving

Location

London, England, United Kingdom

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