Associate Director, Administration

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Position Summary

Under the direction of the Director of Administration, the Associate Director, Administration will be responsible for supervising a team of Administrative Managers working in six Administrative Service Centers (ASC). The Associate Director, Administration will have the overall responsibility to lead a team of Financial, Human Resources, and Student Affairs staff to provide administrative and support services to an assigned group of departments. This management role will be instrumental in delivering high-quality services from all administrative and support staff under its supervision.

Primary Responsibilities

• Provides senior expertise in strategic planning, financial management, program development, human resources, and operational management to the assigned group of departments.
• Functions independently in directing the work of their staff. Anticipates, and resolves problems, leads the decision-making process, provides consistent guidance, maintains and fosters good interpersonal relationships with all staff, faculty members, department heads, and with other University units and external organizations.
• Manages and oversees the administrative activities of the departments, research centers, and groups within the designated Administrative Support Centre. Serves as the senior adviser to department heads, with delegated authority to administer and facilitate all departmental administrative activities.
• Oversees requests for new administrative positions, rematching of existing administrative positions, requests for administrative hiring salaries, special salary adjustments, overtime, TAWA and non-base payments for the designated Administrative Support Centre, ensuring internal equity within the Centre.
• Communicates and interacts effectively across multiple reporting relationships and collaborates with other Managers, Sr. Managers and the Director of Administration, in the identification and development of best practices and standardized policies and processes. Regularly confers with Chairs to plan and coordinate administrative support needs for all units within the designated Administrative Support Centre.
• Administer physical resources of the unit ensuring compliance with university and government regulations and exercising budgetary controls. Assign space for faculty members, administrative staff, students, and ensure that all logistics are correctly in place.
• Identifies the requirements for information systems that support the Administrative Support Centre initiatives, and implements new initiatives that support the departments within the Centre.
• Responsible for maintaining the integrity of the administrative processes implemented through process mapping across departments/units within the designated Administrative Support Centre and ensuring alignment with other areas within the Faculty of Arts.
• Identifies opportunities for improvement and/or innovation; designs, undertakes and implements new initiatives to enhance services to students, faculty, and staff.
• Participates in all budget planning, development and maintenance for departments/units within designated Administrative Support Centre.
• Manages the development of departmental plans and programs, including providing support in writing proposals, conducting analyses, meeting and negotiating terms with senior administration from the Faculty of Arts, the University and other entities.
• Keeps abreast of new developments and trends in University administration, including planning, development, and implementation of administrative processes and supporting policies for the departments/units within the designated Administrative Support Centre.
• Serves on department, Faculty, University, and other committees as required.
• Provides back-up support to the Administrative Officers within the Administrative Support Centre.
• Performs other activities in support of the Administrative Support Centre.