Associate Director - Corporate and Fund Services

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Job title: Associate Director Role Location: London Department: Corporate Solutions / Real Assets Employment Type: Permanent, Full Time Apex are looking for an experienced, self-motivated and forward thinking leader within its Real Assets client services team in London. The Associate Director will be responsible for overseeing the management of a large team in the provision of company secretarial and corporate and fund administration services to a high profile and active client portfolio of UK unregulated entities within the Real Assets sector. The successful candidate will lead, support and provide guidance to the team, in the provision of a high quality and efficient customer service. The Role & Key Responsibilities: · Act as the operational lead, overseeing and managing day to day client operations, corporate service deliverables, work allocation and output of a large and busy team (based in UK and overseas); · Drive staff development, people and performance management, recruitment and retention processes; · Develop and maintain operational procedures and resources, ensure successful implementation of internal systems and initiatives to drive efficiency and improvements; · Act as client service lead and escalation point, driving excellent client service, building sound client relationships and engagement, monitoring new business opportunities; · Ensure compliance with applicable laws and provide sound, quality technical guidance to clients and wider team on UK company law and corporate administration matters; · Representing and promoting business line and team, including by attending new business proposals and networking opportunities, engaging with senior stakeholders, client advisors and intermediaries; Work closely with directors, cross functional and cross jurisdictional colleagues in the implementation of wider business strategy, in the pursuit of growth and collaboration; · Act as a director on client boards (as necessary and agreed); · Ensure that client responsibilities are managed effectively and to agreed client SLAs, Apex best practices, regulatory and statutory deadlines; · Monitor key risk indicators, ensuring adherence to internal policies and regulatory requirements and ensure standards and deadlines are at all times met; · Act as a signatory in respect of transactions and payments and ensure deadlines are met; · Contribute to ongoing and ad-hoc projects, data collation and reporting requirements as and when required by the business; · Monitor resourcing and capacity against revenue, conducting and managing client fee reviews where necessary; · Managing cash collections and the quarterly billing cycle; and · Any other duties in the scope of the role that the company requires. Skills Required: · Professional qualification preferred such as CGI/ICSA; · 10+ years experience in corporate and fund services, company secretarial or similar; · Extensive understanding of the technical and operational requirements of providing a broad range of services to UK entities, with excellent practical knowledge of UK Companies Act and relevant legislation as well as local regulatory laws; · Resilience under pressure, with the ability to think objectively and resolve complex issues in a timely manner; · A team player, with the ability to inspire, motivate, harness and nurture the talents of team members in the pursuit of excellent client service. What you will get in return: · Be part of a dynamic, fast-paced and expanding team that makes a genuine impact on revenue and sales pipeline. · Opportunity to work with a diverse, agile and globally recognised product line. · The opportunity to innovate, improve and streamline processes and really make a difference. Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us