Compassion in World Farming
Associate Director, Global Donor Experience & Engagement
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Associate Director, Global Donor Experience & Engagement
Associate Director, Global Donor Experience & Engagement
Compassion in World Farming International is a global movement transforming the future of food and farming. Join us in shaping powerful donor engagement and experiences that help end factory farming.
Associate Director, Global Donor Experience & Engagement
Role type: Permanent; full-time or part-time hours considered (minimum 0.8 FTE)
Location: Godalming, UK (hybrid working pattern: 2 days in the office per week). The office is close to Godalming station, with direct trains from/to London Waterloo (~45 minutes).
Salary: £65,000–£70,000 per annum (depending on skills and experience)
About the role
As our Associate Director, Global Donor Experience & Engagement, you’ll lead fundraising narratives, storytelling, high-impact communications, digital media, and events across digital and offline channels—ensuring a consistent, powerful donor experience at every touchpoint.
This is a new role within the Fundraising Senior Management Team. You must be a strategic partner capable of making an early impact, enabling fundraising teams to strengthen donor relationships, increase engagement, and create sustainable income growth.
Key responsibilities (not exhaustive):
- Lead global fundraising engagement strategy:
- Shape clear objectives, plans, and success measures aligned with organisational priorities and fundraising ambitions.
- Strengthen supporter engagement and stewardship:
- Develop persuasive cases for support, donor communications, engagement plans, and experiences to deepen long-term relationships.
- Shape brand propositions and content, ensuring fundraising is:
- Audience-led
- Compelling
- Values-driven
- Rooted in Compassion’s mission and case for support
- Lead and collaborate across teams:
- Lead a newly formed team
- Work closely with Fundraising, Communications, CEO Office, international colleagues, and external partners
- Use insight for performance improvement:
- Apply data, feedback, and evaluation to enhance supporter experiences, engagement, and operations
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About you
To excel in this role, you must have significant prior experience in fundraising communications, donor engagement, events, marketing, or supporter experience—ideally within charities/non-profits. You’ll need to be a confident strategic leader with:
- Exceptional storytelling and editorial skills
- A deep understanding of donor motivations and supporter journeys
- Ability to translate organisational strategy into persuasive fundraising narratives
Experience & skills required:
- Senior-level expertise in fundraising communications, donor engagement, events, or supporter experience (charities/not-for-profits)
- Proven ability to craft cases for support, donor propositions, and supporter communications that align strategy with messaging
- Strong grasp of donor stewardship, retention, and long-term relationship-building
- Exceptional editorial, copywriting, and storytelling skills
- Audience awareness
- Creativity
- Attention to detail
- Experience leading teams, managing budgets, and collaborating with external agencies/specialist partners
- Ability to use data, insights, and evaluation to drive engagement and performance improvements
- Demonstrable commitment to Compassion’s mission, values, and ethical fundraising approach
If you don’t meet every requirement but believe you would thrive, err on the side of applying.
Why join us?
Shape a new global function, influence supporter experiences, and nurture long-term relationships that fuel Compassion’s mission—transforming animal welfare, people’s lives, and the planet.
Benefits:
- 25 days annual leave + bank holidays
- Health Cash Back Plan & 24/7 GP access
- Employee Assistance Programme & MHFA support
- Premium Calm App subscription
- Electric car scheme
- Defined-contribution pension scheme
- Enhanced discretionary sick pay
- Hybrid working pattern (role dependent)
- Free onsite parking (office next to train station)
- Cycle Benefit scheme & savings options
- Ongoing learning and development opportunities
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How to apply
Submit your CV and a cover letter (benchmarked against the Person Specification). For fair recruitment, exclude photos from your CV.
Interviews begin on a rolling basis. Early applications encouraged.
Key dates
- Closing date: 12:00 pm, Wednesday 22 July 2026
- 1st Stage Interview: Teams (week commencing 27 July 2026)
- 2nd Stage Interview: Face-to-face + task (week commencing 3 August 2026)
Additional information
“Join us in building a more compassionate future for animals, people, and the planet.”
About Compassion
- Mission: Global leader campaigning to end factory farming since 1967.
- Key Wins: Banned cruel practices (barren battery cages, veal crates, sow stalls) in the UK and across Europe.
- Approach: Advocacy, campaigning, partnerships with policymakers/businesses to promote animal welfare, sustainable farming, and food systems.
- Vision: A future of compassionate animal treatment and farming that supports people/planet.
Learn more: Candidate Pack, Careers Page.
Locational & Legal Requirement: All applicants must demonstrate their ability to work legally in the role’s country.
Diversity & Inclusion Statement: Compassion is committed to equal opportunities and actively encourages applications from underrepresented backgrounds, including but not limited to:
- Ethnicity
- Gender
- Identity
- Religion
- Physical ability
- Sexual orientation [Reference code: REF-229 542]
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