JD Group Plc
Associate Director of Retail - South
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At GO Outdoors
Our purpose is strong and clear; “to inspire and equip everyone for life outdoors”. That’s because we passionately believe in the positive benefits of the outdoors, whether that be the daily dog walk or hiking Ben Nevis, horse riding or cold water therapy, we provide the best equipment for all outdoor activities, always at the best price guaranteed! Our values aren’t just posters on the wall, we live them every day; ‘One Team ‘we are stronger together’, ‘Responsibility ‘we take ownership’, ‘Passion ‘we believe in what we do’ and ‘Integrity ‘we do the right thing’. Clear values which help us to fulfil our mission to be ‘the nations favourite outdoor retailer’. If you share our passion and want to make a difference join our team to be a part of something ‘unbeatable’!
Associate Director South – JD Outdoor
Responsible to:
Retail Director – JD Outdoors
Department:
Central Operations
Location:
Nationwide UK – Field based
Hours:
40 (Full-Time)
Role Overview
This person will develop and grow our business across our South Outdoor division. Working as a member of the Outdoor Leadership Team with various stakeholders; Partnering with buying, merchandising, finance, marketing & retail functions to drive sales in line with our strategic aims. This role will involve travel and overnight stays across the UK.
Key Duties & Responsibilities:
- As part of the Outdoor Leadership Team help shape, communicate, and implement the JD Outdoor vision, purpose, values, and strategy, with specific focus on your business area.
- Focus & Drive - Develop and deliver a sales plan for your category in line with the JD Outdoors’s strategic aims.
- Support & Develop Regional Managers to drive sales performance through the delivery of KPI’s; ensuring that sales, profit, and operational targets are met.
- Work with Visual Merchandising teams to shape inspiring displays to aid customer journeys in store.
- Create a strong service culture by engaging all category stakeholders to operate with our focus being on ‘Customer at the Heart’.
- Ensure effective sales monitoring and reporting is in place to highlight commercial opportunities.
- Support new stores openings, ensuring they are equipped to deliver your sales plan.
- Identify and develop processes with central operations to deliver consistency to the customers.
- Provide detailed competitor analysis and identify opportunities to improve the category to other stakeholders.
- Propose solutions which improve business performance and give a competitive edge to your business area.
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Skills/Experience/Knowledge Preferred:
- Excellent communication and influencing skills, can demonstrate that they can use several communication styles to effectively influence a wide range of audiences.
- Great coaching, mentoring, and team-building skills that motivates and inspires others to take positive action, deliver great customer experiences, and drive performance.
- The ability to build trust and influence others through collaborative working relationships with key stakeholders.
- A developing knowledge of the industry within your remit. A learning mindset which keeps up to date with the market and consumer feedback.
- Knowledge of industry marketing techniques and best practices.
- Capacity to manage various projects and work to tight deadlines.
- Proficient and confident in the use of Microsoft Office products and retail business systems.
- Proven retail operations and leadership experience across multi-site retail that is gained within a fast-paced retail environment is essential.
- Multi-site leadership experience delivering initiatives and commercial focus across projects, retail stores, or similar is essential.
- Proven record of driving performance through the delivery of KPI’s in a multi-site business.
- A leader that is Customer-centric and has a proven record of driving and delivering retail excellence in this area.
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Leadership Behaviours:
- Lead with a plan/do/review mindset.
- Puts the Customer at the Heart.
- Confident and clear decision maker.
- Communicates in a way that inspires and engages.
- Strives to be better.
- Resilient and positive attitude even under pressure.
- Takes personal responsibility.
- Lives and breathes our values.
- Passionate about developing teams.
- Committed to two-way, clear, and honest feedback.
- Confident to “have a go” and not afraid to challenge!
- Builds great relationships.
- Catches people doing the right things.
Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion. Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time
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