Blackstar Real Estate Limited
Associate Director - Property Management
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Company Description
Blackstar is a real estate investment, asset and property management business, specialising in town centres, shopping malls, retail parks, and mixed-use schemes.
We ensure our investors achieve superior, sustainable income and capital returns by combining senior expertise, entrepreneurial thinking and hands-on investment & asset management.
We partner with private equity firms, family offices, UHNW investors, and local authorities, to deliver transformational change.
Our bespoke service is tailored to each individual project, reflecting the specific needs of the asset and the ambitions of our clients.
Joining Blackstar offers the opportunity to contribute to complex, high-profile commercial real estate projects and grow within a specialist team.
Role Description
The Associate Director - Property Management is a full-time, office-based role in London. This role oversees day-to-day property management activities for a portfolio that may include town centre assets, shopping malls, retail parks, and mixed-use schemes. Responsibilities include:
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- Managing service delivery, tenant relationships, lease compliance, and operational standards.
- Coordinating with facilities, leasing, and asset management teams.
- Preparing and monitoring budgets, reviewing financial performance, and supporting strategic initiatives to improve asset value and customer experience.
- Ensuring adherence to regulatory requirements, health and safety standards, and company policies.
- Mentoring junior team members and contributing to business development as needed.
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Qualifications
Candidates should possess:
- Strong skills in Property Management and Commercial Real Estate to oversee complex assets and tenant portfolios.
- Lease Administration skills to manage lease records, compliance, renewals, and rent reviews.
- Budgeting skills to prepare, monitor, and report on property operating budgets and financial performance.
- Customer Service skills to maintain professional tenant relationships and support positive occupier and visitor experiences.
- Experience with UK retail and mixed-use properties, knowledge of relevant legislation and health and safety standards, and proficiency in property management software and MS Office.
- A relevant degree or professional qualification (e.g., real estate, property management, RICS or equivalent) and experience in a senior property management role are highly beneficial.
- Strong communication, negotiation, analytical, and organizational skills, with the ability to lead teams and work collaboratively with stakeholders.
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