Howden
Associate Director – Renewable Energy Claims
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Renewable Energy Claims Manager
Who Are We?
Howden is a global insurance group with employee ownership at its heart. We’ve pushed the boundaries of insurance through shared passion and collaboration, spanning 24,000 employees across 56 countries.
People join Howden for various reasons—but they stay for our culture: our curiosity, our culture, and the individuals who drive meaningful change. Whether your priorities are work-life balance, career progression, sustainability, or volunteering, you’ll find others who share them here.
The Role
This Renewable Energy Claims Manager role sits within the Renewable Energy claims team, responsible for managing a portfolio of complex property, liability, and business interruption claims. The position ensures a client-focused claims service, consistent quality, and effective oversight of team members while supporting the department’s operating plan and claims strategy.
What You’ll Do
Delivery, Planning & Performance
- Deliver high-quality, commercially focused claims advice within your expertise.
- Contribute to the department’s operating plan and business objectives.
- Support the implementation of claims strategies, service standards, and operating principles.
- Provide accurate, timely management information for decision-making.
Technical Claims Handling & Oversight
- Manage a portfolio of complex and high-value claims, guiding them to resolution.
- Serve as a technical referral point for the team on sensitive or challenging issues.
- Guide claims strategy, including coverage interpretation, insurer engagement, and resolution approaches.
- Review and prepare claims documentation, ensuring accuracy and appropriate market engagement.
- Maintain oversight of claims progress to meet service levels and quality standards.
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Client, Market & Stakeholder Engagement
- Build and manage relationships with clients, brokers, insurers, and other stakeholders.
- Communicate clearly and proactively, providing updates and resolving issues.
- Negotiate with insurers to achieve the best possible client outcomes.
- Support client meetings, renewals, and tenders where required.
Operational Excellence & Governance
- Ensure claims comply with internal policies, procedures, and regulatory requirements.
- Monitor workflows and process adherence, maintaining accurate records.
- Identify and support efficiency and quality improvements in systems and data.
Team Leadership & Development
- Manage and support the performance and development of direct reports.
- Provide coaching, technical guidance, and oversight to team members.
- Review and sign off work to maintain consistency and quality.
- Contribute to recruitment and onboarding within the team.
Who We’re Looking For
- Proven experience managing complex or high-value insurance claims in:
- Lloyd’s markets
- UK or international (re)insurance sectors
- Strong working knowledge of property, liability, and business interruption claims, ideally in:
- Renewable energy or natural resources
- Experience acting as a technical referral point, including supporting others’ development.
- Demonstrated ability to engage with clients, brokers, and insurers, including claim negotiations.
- Experience contributing to operational improvements, data quality, or process enhancements.
- Solid understanding of regulatory requirements and compliant claims handling.
- Experience in team leadership, coaching, or supervision.
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What We Offer In Return
A career shaped by your ambitions and values. At Howden, we value diversity—because no two employees are the same. We reward those who are brave, kind, and determined to make a positive impact in and beyond the workplace.
Mindset & Culture
We thrive on:
- Exploring bold ideas and embracing challenges.
- Supporting each other – through both small and significant moments.
- Making positive change through collective effort.
Reasonable Adjustments
We’re committed to accommodating needs that ensure productivity and well-being. This includes:
- Flexible working hours*
- Hybrid working options*
- Assistive software and IT support
Note: Availability varies—contact your Recruitment Partner for details.
Employee Ownership
Since 1994, we’ve grown from three people and a dog to 24,000 employees, now a leading global insurance group managing $37bn+ in premiums. Our owners are the team—we all share in decision-making, results, and driving a lasting legacy.
Join us: It’s not a job—it’s a movement.
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