Olaplex
Associate Manager, International Retail Sales (Hybrid Role - London, England)
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Associate Account Manager – OLAPLEX
At OLAPLEX, a category-defining leader in prestige hair care, our mission is to transform foundational hair health and deliver great hair days—today, tomorrow, and for years to come. As the original bond builder, we’re dedicated to fostering a culture that celebrates the connections within our teams. Together, we elevate individuals from all backgrounds, unlocking the power of science to enhance hair health, life, and beauty for everyone.
About the Role
The Associate Account Manager is responsible for owning and growing developing accounts within a defined market and business channel. This role supports account execution, sales performance, and cross-functional delivery in partnership with internal teams. You’ll manage your own account performance while also contributing to broader commercial initiatives.
Key Responsibilities
Account Management
- Manage strategic customer relationships and execute joint business plans
- Execute business plans, including:
- Launching new products
- Delivering product marketing and training support
- Meeting customer deadlines
- Managing customer orders
- Supporting forecasting
- Lead regular business reviews with developing accounts to provide account updates, promotional activities, and market trends
- Ensure timely communication on pricing, orders, credits, and sales support
- Regularly visit customers to assess and execute opportunities that maximize sales and profitability
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Account Support
- Support Account Managers with account management tasks, such as:
- Updating promotional calendars
- Tracking orders
- Facilitating internal coordination
- Prepare joint business plan materials, reports, and presentation decks
- Respond to day-to-day customer requests under supervision
Execution
- Coordinate brand and education activations with Marketing and Education teams
- Monitor product availability, pricing communication, and on-time delivery
- Assist with sales and KPI reporting as needed
About You
We’re looking for motivated individuals who are excited to learn and grow. No experience? That’s okay—what matters most is your enthusiasm and alignment with our mission. You should have:
- 2–4 years of experience in sales support, account coordination, or a related commercial role
- Ability to travel 10–15% of the time
- Strong organizational and administrative skills
- Comfort with Excel, presentations, and CRM tools
- Passion for growing within a commercial environment
- Fluent in English, and additional market-specific languages (if applicable)
Our Total Rewards
We believe in rewarding collaboration and impact.
Compensation: Competitive package
Work/Life Balance:
- Paid holiday and federal holidays
- Flexible work schedules
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Wellbeing:
- Company contributes 90% to employee’s BUPA Supplemental Health Insurance
- Employee Assistance Program through Telus Health
Financial Wellbeing:
- Company contributes 8% of pensionable earnings to the Pension Scheme
Professional Development:
- Reimbursement Program for career growth
Company Perks & Culture:
- "Attitude of gratitude"—Our team celebrates genuine appreciation.
- Join the Bond Builder DEI Committee and contribute to Diversity, Equity, and Inclusion efforts.
- 20 free products a year, plus a friends and family discount
Our Commitment to Diversity, Equity, and Inclusion
We believe in embracing, elevating, and empowering individuals from all backgrounds. OLAPLEX is proud to be an Equal Opportunity Employer. We do not discriminate based on:
- Race
- Color
- Ancestry
- National origin
- Religion or religious creed
- Mental or physical disability
- Medical condition
- Genetic information
- Sex (including pregnancy, childbirth, and related medical conditions)
- Sexual orientation
- Gender identity
- Gender expression
- Age
- Marital status
- Military or veteran status
- Citizenship
- Any other protected characteristic by state or federal law
What’s most important? Finding authentic, accountable people who feel connected to our mission—not just those who check every box.
Apply today—let’s grow together.
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