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About Us
The Company:
Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices.
The Product:
Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.
About the Role:
We’re looking for an Associate Product Manager to join the Connectivity & Insights pod within Dotdigital’s product team. This role will focus on enabling our customers to seamlessly integrate their tech stack with our Dotdigital Marketing platform.
You’ll support Dotdigital’s product strategy by helping to grow the number of valuable integrations in our ecosystem, both in-house and partner-built. You’ll also help customers get the most value from our integrations by improving the user experience, reducing barriers to entry, and supporting adoption.
With support from the Group Product Manager, Connectivity & Insights, you will contribute to the Dotdigital product team by:
- Contributing to the integrations strategy and roadmap, helping ensure it supports Dotdigital’s wider product strategy.
- Carrying out continuous product discovery in collaboration with stakeholders to understand the integrations landscape, including customer needs, market trends, and competitor activity.
- Helping assess API schemas, authentication requirements, and integration constraints across third-party platforms, Dotdigital’s APIs, and Tray, our iPaaS platform.
- Working closely with engineers, UX designers, and other stakeholders to explore potential solutions, test assumptions, and identify valuable opportunities.
- Supporting product decision-making by considering value, risk, and potential success measures, and by sharing learnings openly when ideas need to evolve or change direction.
- Working proactively with internal stakeholders, customers, partners, and prospects to understand demand for different integrations and help inform prioritisation.
- Using market research and internal insight to support the development of a strong integrations strategy that keeps Dotdigital competitive in the market.
- Contributing to thinking around pricing and packaging when developing new features or products.
- Supporting launch planning by helping define the approach, communicating the rationale, and capturing insights from previews and early feedback.
- Collaborating with Product Marketing to help shape the launch narrative for solutions being released publicly.
- Supporting the end-to-end product development lifecycle for your area, from early concept through to launch and iteration, working closely with Agile development teams to deliver valuable outcomes.
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About You:
Essential:
- Demonstrable passion for a career in Product Management.
- Some previous internship, placement, university project, or work experience in Product, Technology, or a related field.
- Excellent written and verbal communication skills, with the ability to explain ideas clearly and work effectively with different teams.
- Strong organisational skills, with the ability to manage and assess priorities, stay on top of detail, and communicate clearly when there are roadblocks.
- A proactive, hands-on approach. You take ownership, help move work forward, and know when to ask for support.
- Strong problem-solving skills, with the ability to work through ambiguous or sometimes technical challenges collaboratively.
- A focus on delivering value and outcomes, rather than simply following process.
- Experience working with cross-functional teams, or evidence that you can collaborate effectively with a range of stakeholders.
- Experience using AI tools to support your work, such as research, idea exploration, prototyping, or improving workflows.
- Exposure to and familiarity with Agile ways of working and contributing to product development from discovery through delivery and iteration.
Nice to have:
- Previous internship or work experience specifically in a Product Management role.
- Familiarity with APIs, authentication frameworks, and/or integration or iPaaS platforms.
- Experience building relationships with customers, partners, sales teams, customer-facing teams, and engineers.
- Experience with Tray or similar integration platforms.
- A degree in Computer Science or a related discipline, or equivalent relevant experience.
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Why Us:
Don’t just take our word for it - hear what your future colleagues have to say about working in our team:
“I love working in our product team. We’re super dedicated to improving our products for our customers and it’s a joy working in our team as we’re always sharing experiences and helping each other out" ~ Colin, Senior Product Manager
Interview Process:
- 15-minute Screening Call with Team Talent
- 20-minute call with Hiring Manager or the Head of Product to tell you about the role and learn more about you.
- 1-hour interview with 2 members of the product team.
- Final 1-hour interview with 2 members of the product team.
Some of Our Global Benefits:
- Commission & bonus opportunities
- Annual leave that increases with service + option to buy more
- Additional paid wellbeing days + annual wellbeing reward
- Christmas office shutdown (extra time off)
- Enhanced parental leave & family support policies
- Employee recognition & reward schemes
- Referral bonuses & long-service rewards
Authenticity in Our Hiring Process:
At Dotdigital, we believe in genuine conversations and authentic expertise. While AI can be a valuable and legitimate tool in many contexts, we ask candidates not to use AI-generated content or live AI assistance at any stage of our recruitment process, including applications, assessments, and interviews.
We appreciate your cooperation in helping us keep our hiring process fair, transparent, and focused on real human insight.
DEI Commitment:
As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you.
Legal Statement:
No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.
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