Lloyds Banking Group
Associate Relationship Manager, Healthcare
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Associate Relationship Manager, Healthcare
Location: Newcastle upon Tyne Salary: £40,824 - £45,360 Hours: Full-Time Working Pattern: Hybrid (at least 2 days per week/40% time at one of our offices, with adjustments available for disabled colleagues)
About the Role
We are seeking an Associate Relationship Manager (ARM) to support our Mid Corporate Healthcare segment, encompassing clients such as care homes, GPs, pharmacies, and dental practices. Reporting to a Relationship Director (RD), this role will deliver exceptional service and bespoke solutions tailored to healthcare businesses in ourgrowth portfolio.
The Associate Relationship Manager will assist with delivering Term Loans, Revolving Credit Facilities (RCFs), and other banking solutions. You’ll play a key part in new business origination, working closely with the RD to bring in relationships with the support of key introducers and corporate finance houses.
Mid Corporate is a specialised relationship management team within Business and Commercial Banking, focusing on clients with a turnover between £25m - £100m. This role represents an exciting opportunity to progress your career in a dynamic, customer-focused sector—contributing to Lloyds Banking Group’s mission of helping businesses prosper.
Your Key Accountabilities
- Client Engagement
- Attend virtual or in-person client meetings
- Prepare agendas, follow up on actions, and communicate updates on rates, fraud alerts, and events
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Portfolio Management & Growth
- Support lending journeys and help identify high-value accounts
- Participate in opportunity spotting to expand product engagement
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Risk & Compliance
- Use financial account understanding to support credit proposals and risk monitoring
- Contribute to financial analysis and compliance reviews
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Credit & Onboarding
- Assist with credit reviews and facility changes, including proposal and tender submissions
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Organisation & Efficiency
- Manage diaries, prioritise tasks, and drive process improvements
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Collaboration & Insight
- Work with internal teams and product partners to deliver tailored solutions in healthcare
Who You Are
You are proactive, well-organised, and passionate about excellent client outcomes. Ideally, you bring:
- 1-2 years’ experience in a customer-facing role within financial services
- Strong organisation and time management skills
- Confidence in building and maintaining relationships
- Clear written and verbal communication skills
- A proactive mindset and willingness to learn
- Aware of risk and regulatory requirements
Desirable skills/experience:
- Background in Business & Commercial Banking
- Proficiency in systems such as CRW, PEGA, and Co-Pilot
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Our Commitment to You
We prioritise diversity, equity, and inclusion, with flexible options like hybrid working, disability adjustments, and initiatives like our menopause health package and Working with Cancer Initiative. Benefits include:
- Generous pension contribution (up to 15%)
- Performance-related bonuses and share schemes
- 28 days’ annual leave (and public holidays)
- Flexible benefits tailored to your lifestyle (e.g., discounted shopping)
- Wellbeing initiatives and parental leave policies
Why Join Lloyds Banking Group?
We’re the leading force in shaping UK finance, driven by our purpose: Helping Britain Prosper. By joining us, you’ll:
- Play a critical role in financial innovation and service delivery
- Contribute to a company with 320 years of heritage and future-forward growth
- Benefit from career development at scale, with endless opportunities to learn and grow
Ready to Make an Impact?
Lloyds ensures your personal data privacy. Confidential information is only requested after a formal interview offer.
For more information, visit careers@lloydsbanking.com or [Flexible Working Options](Flexible Working).
Lloyds Banking Group is committed to fostering an inclusive culture, valuing all colleagues as vital partners in building a better future.
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