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About The Company – Who We Are
Remtek Systems Limited is a one-stop-shop supplier of disabled student allowance computer equipment and software, assistive technology training, and ergonomic working solutions. With over 45 years of experience, Remtek remains constantly aware of customers' requirements and flexible to their varying needs. The company's focus on disabled computer users allows them to provide exceptional service and constantly improve their offerings. All staff receive training in both assistive technology and disability awareness to better serve their customer base.
Summary of Role
Remtek Systems Limited is seeking a full-time Assistive Technology Trainer responsible for providing training and support to individuals with disabilities in using assistive technology devices and software.
The Assistive Technology Trainer is responsible for delivering high-quality, personalised assistive technology training to disabled students and workplace clients. The role focuses on empowering learners to use assistive software and technology confidently and effectively, enabling independence, productivity, and long-term success in education or employment.
The post holder will deliver training primarily under the Disabled Students’ Allowance (DSA) framework and may also support workplace (B2B) clients, in line with Remtek Systems Ltd’s quality, compliance, and customer service standards.
This is a hybrid role where you will be working from your home address primarily for online/remote training sessions but will also include face to face training sessions at the customer's address/ halls of residence/ business when required by the individual. Therefore, a valid driving license with no more than 3 points is required.
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Skills, Experience and Values
Essential Skills & Experience
- Experience delivering assistive technology training or similar learner-focused support
- Strong working knowledge of common assistive software solutions
- Excellent communication and interpersonal skills
- Ability to explain technical concepts clearly to non-technical users
- Strong organisational and time-management skills
- Confident working remotely using video-conferencing tools
- High level of professionalism and learner-centred approach
Desirable Skills & Experience
- Experience delivering training under the DSA framework
- Experience supporting neurodivergent learners or a range of disabilities
- Workplace (B2B) assistive technology training experience
- Teaching, training, or coaching qualification
- Knowledge of higher education or workplace accessibility environments
Values & Behaviours
- Commitment to inclusion, accessibility, and equality
- Empathetic, patient, and learner-focused
- Professional, reliable, and accountable
- Willingness to adapt and continuously improve practice
Key Responsibilities
- Deliver 1:1 and group assistive technology training sessions (remote and face-to-face where required).
- Provide tailored training aligned to learner needs, study/workplace requirements, and agreed outcomes.
- Support a range of assistive technologies, including (but not limited to):
- Screen readers and magnification software
- Speech-to-text solutions
- Text-to-speech and literacy support tools
- Note-taking, organisation, and productivity software
- Adapt training approaches to suit a range of disabilities, learning styles, and confidence levels.
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Learner Support & Engagement
- Build positive, professional relationships with learners, ensuring an inclusive and supportive experience.
- Encourage learner independence and confidence through best-practice assistive technology use.
- Respond appropriately to learner questions, challenges, and follow-up support requests.
Administration & Reporting
- Complete accurate session notes, records, and reports within required timescales.
- Ensure all training activity complies with DSA guidance, funding rules, and Remtek procedures.
- Ensure all paperwork including (but not limited to) Timesheets and ILP’s are completed on time.
Quality & Compliance
- Deliver training in line with Remtek Systems Ltd policies, ISO 9001 standards, GDPR, and safeguarding requirements.
- Participate in observations, quality reviews, and continuous improvement activities.
- Act on feedback and mentoring from Team Leaders or Head of Department.
Collaboration & Development
- Work collaboratively with Team Leaders, administrators, assessors, and wider stakeholders.
- Keep skills and technical knowledge current through CPD, training updates, and self-development.
- Support new systems, tools, or service developments as required.
Benefits
- Living Wage Employer
- 28 Days Annual Leave
- Birthday Day Off
- Private Health Care Scheme
- Employee Recognition Awards
- Casual Fridays
- Company Events
- Career Progression
- Overtime / Hybrid Availability
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