Motability Operations Ltd
Automotive Forecast Lead

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About The Role
The Automotive Forecast Lead is responsible for owning our quantitative assessment of the automotive market outlook, with a particular focus on used car residual values, and supporting the wider business in using this insight to inform pricing, provisions and financial risk management.
The role also supports the coordination and delivery of quarterly Residual Value and fleet revaluation outputs across all products, ensuring key assumptions are robust, clearly documented and aligned to our financial risk management approach. The role will oversee an effective approach and framework for managing these programmes in conjunction with the Chief Asset Risk Officer, Leadership Teams and a variety of other key stakeholders.
Main Responsibilities
Working as part of the Asset Risk Division, you will report to the Head of Residual Values with the following responsibilities.
- Support the setting & delivery of the Asset Risk strategy in alignment with the needs of the wider business strategy
- Accountable for the models, assumptions and quantitative processes that underpin our multi-year used car market outlook
- Provide key input into quarterly reports that form the basis of the quarterly Residual Value and fleet revaluation across all MO product lines (car, WAV etc)
- Own the analytical narrative for the automotive transition and economic outlook, ensuring the implications for Residual Value, Pricing and fleet revaluation are clearly understood
- Operate an effective matrix 'way of working' with colleagues within your team and across Asset Risk and the wider business where necessary, relating to the planning, execution and delivery of Team, Asset Risk and wider business goals
- Collaborate with RV Analysts to support the overall RV process
- Support the Strategic Pricing Lead by providing clear insight into the Residual Value and Pricing impacts of economic, industry and automotive market forecasts
- Ensure that the market outlook adheres to MO and Asset Risk governance requirements, with clear documentation, audit trails and review processes
- Work with AR leadership to deliver overarching AR BAU, AR and MO objectives
- Develop collaborative and enduring relationships with Asset Risk and wider business stakeholders, acting as an advocate for Asset Risk and our ways of working
- Promote best practice in forecasting, modelling, documentation and knowledge sharing across Asset Risk and relevant business teams.
- Where appropriate, engage with relevant third parties, including industry bodies, commentators and experts, to ensure forecasting assumptions remain informed by external insight and aligned with best practice.
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About You
- Ability to coordinate multiple stakeholders, colleagues and deadlines
- Strong technical skillset to support forecasting and modelling outputs
- Passionate about using data, modelling and quantitative insight to support accurate decision making
- Experienced in the preparation and validation of data, models and quantitative outputs
- Ability to translate technical analysis into clear business insight for senior stakeholders
- Can understand the business environment, market trends, and the financial impact of decisions to align outlooks to support the organisation's strategic goals
- Ability to build enduring relationships across the business
- Extensive experience of delivering data and quantitative insight activities across a wide range of stakeholders
Minimum criteria
You’ll need all of these.
- Extensive experience of delivering data and insight activities across a group of multiple stakeholders
- Considerable experience of Forecasting within a complex business environment
- Experience of using modelling techniques in a commercial environment
Who you’ll be working with
You will support the Head of Residual Value and other members of the Asset Risk Senior Leadership Team to prepare and interpret our core quantitative forecasts and insights around the performance of new and used car markets. You will work closely with a team of market analysts, as well as coordinating closely with a range of colleagues across technology, data, modelling, pricing and risk teams.
About The Company
Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 800,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.


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Our Values Are At The Heart Of Everything We Do. They Represent Ambition, And We Look For Our People To Live And Breathe Them Every Day
- We find solutions
- We drive change
- We care
We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.
As a Motability Operations team member, the benefits you can expect are:
- Competitive reward package including an annual discretionary bonus
- 15% non-contributory pension (9% non-contributory pension during probation period)
- 28 days annual leave with option to purchase and sell days
- Free fresh fruit and snacks in the office
- 1 day for volunteering
- Funded Private Medical Insurance cover
- Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme
- Life assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial help
- Funded health screening for over 50s
- Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans
- Employee Discount Scheme with an app to save on the go
- Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees
- Generous family leave policies
At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.
We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.
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