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AV Technician - London, UK
Salary: Up to £29,000 (dependent on experience)
Company Benefits for an AV Technician
- Private Healthcare with no excess payments
- Employee-supported volunteering
- Enhanced family leave provisions
- Perkbox and Employee Assistance Programme
- Company sick pay
- Employee recognition scheme
- Generous employee referral scheme
- Clearly defined career path (with full support)
- Access to state-of-the-art technology
- Global presence and opportunities worldwide
- Long Service Programme
Your Responsibilities as an AV Technician
Equipment Operation
- Assist in cleaning, testing, maintaining, prepping, and repairing equipment before an event.
- Drive Results: Ensure flawless event execution by setting up, operating, and breaking down basic audio-visual equipment:
- On-time and accurate technical delivery
- Troubleshooting and resolving issues quickly
- Do the Right Thing: Comply with all Company security and safety measures and adhere to health & safety regulations:
- Wear appropriate PPE
- Report health & safety issues to the HSE Manager or Project Manager onsite
- Work collaboratively on large-scale projects as part of a tech team.
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Customer Service
- Deliver World Class Service: Exceed client expectations in all events.
- Values People: Build strong relationships through effective communication with clients.
- Meet guests on-site to ensure needs are met and equipment functions correctly.
- Monitor events and check in on customers throughout the day.
- Nurture relationships with hotels, venues, and clients.
Technical Ability
- Demonstrate proficiency in troubleshooting and problem-solving with equipment and software.
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Systems Knowledge
- Do the Right Thing: Follow company processes, complete systems paperwork accurately, and use equipment sheets.
- See the Bigger Picture: Increase revenue through floor up-selling techniques.
- Work with clients to finalise invoices and coordinate with team members and vendors.
What We’re Looking For
- Preferable: Previous experience in the Service & Hospitality industry.
- Preferred: Experience in AV/Live Events.
- Beneficial: Audio-visual or equivalent technical experience (education sector).
Our Promise to You
Encore creates inclusive workplaces where every individual thrives. Our commitment to diversity, equity, and inclusion fosters:
- Innovation & collaboration
- Expertise & excellence
- Deeper customer connections
We hire to reflect the communities we serve.
Trusted by 25,000+ job seekers
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Audio Visual
Event Planning
Equipment Operation
Troubleshooting
Customer Service
Communication
Health and Safety Compliance
Technical Ability
Systems Knowledge
Problem Solving
Teamwork
Client Relationship Management
Revenue Generation
Equipment Maintenance
Event Monitoring
PPE Usage
Location