Integra Technical Services Ltd
Aviation Credit Controller
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Working within the Group finance function at Integra, reporting to the Credit control manager, the role of Aviation credit controller will be to maximise cash collections for the Aviation business. This role requires strong knowledge of collections processes and procedures within the insurance market, and experience with billing platforms i.e. ECF.
Key responsibilities
- Follow up overdue invoices by telephone and email. Prepare statements and collate information for individual clients as per their requirements
- Proactively manage Aviation debtors/ledger, ensuring clients are paying to pre-agreed terms
- Utilise billing platforms (ECF, Legal X) for fee collections purposes and monitor entries for queries until payment is received
- Manage and take methodical steps to resolve queries from Underwriters or brokers, working with adjusters to resolve queries promptly
- Maintain clear up to date records for transparency and reporting purposes
- Plan monthly strategy for hitting DSO and cash collection targets
- Regular meetings with the Credit control manager to establish the most appropriate approach for chasing outstanding debt
- Daily communications with cash allocations team, supporting and handling payment queries
- All duties necessary to support the management of outstanding invoices
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- The ideal candidate will have Credit control experience preferably within the Aviation insurance market
- Excellent knowledge of Insurance market collections (including insurance slips) and a good understanding of ECF (Electronic claims files) and fees processing
- A working knowledge of Excel spreadsheets is required
- Ability to establish and maintain excellent relationships with internal and external clients
- Ability to meet deadlines and work effectively and accurately under pressure
- Strong communication skills with the ability to negotiate to achieve a positive outcome with cash collections
- Experience handling multi-currency invoices
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